HCL helped a leading US corporation that designs, manufactures, and distributes engines, filtration, and power-generation products re-invent its technology stack to gain better customer understanding and increase sales. HCL was engaged in the customer journey to cloud transformation and became a sole partner in helping to build the CRM Solution on The case study highlights the encouraging results. The architecture became scalable. Salesforce COE was established and operationalized. With increased mobility and intuitive UI design, there was a 15% reduction in engine service time corresponding to 75 minutes per day, which amounts to saving the efforts of a service engineer. Download the case study to know more.