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HCL Technologies

Multi-channel API Platform Development for a Leading US Telecom Provider

Multi-channel API Platform Development for a Leading US Telecom Provider

Client Information

A national provider of wireless voice, messaging, and data services.

Business Challenges

  • Develop a modern API platform that can be accessed through:
    • Multiple customer channels - retail, call center, online
    • Multiple devices – tablets, laptops, desktops
  • Offer a platform for partners with proper controls and security
  • Enable marketplace innovation by accelerating time to marketing time to market

Business Benefits

Eliminating inconsistency in the application portfolio:

  • Strengthens the brand, facilitates effortless business transactions, reduces training time and increases the productivity of service centres and employees

Enabling re-use of software components across applications:

  • Reduces time to market

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We will treat any information you submit with us as confidential.