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A global chemical manufacturer, with plants across multiple locations, was facing challenges in real time visibility of plant KPIs and compare performance across plants. Incorrect workflow and poor business data visualization at different work flow stages was hampering operational productivity. HCL helped the customer achieve operational excellence by improving visibility into production operations. HCL implemented a Global Instance of SAP MII covering 48 plants to connect plant and business applications for real time visibility into KPIs. HCL also facilitated end-user support & solution enhancements resulting in overall productivity & quality gains.