HCL helped a food processing company with technology and functionality updates surrounding their LX, ION and SCE environment
A large food processing company needed to stay current with technology and functionality updates surrounding their LX, ION and SCE environment and also wanted to deploy IDF to enhance standard reporting and analysis capabilities. Maintaining business critical customizations with the ION integration to SCE was of the utmost importance here.
HCL undertook the installation and configuration of software (including LX configuration) in conjunction with the client’s IT staff to educate them on the end-to-end process. We trained the staff at many levels to ensure high productivity and efficiency. While on one hand we trained the staff on proper installation and configuration of IDF, on the other hand we conducted super user training on IDF as well.
Download this case study to know how HCL helped the client in:-
- Successful system upgrade with zero business disruption
- Improved internal capabilities for future system maintenance
- Well-trained staff, fully equipped to work on the new software