HCL Helps a Leading US Telecom Protect Its Market Share and Maintain high levels of customer satisfaction

Client Information

The customer is a worldwide player in Networking & Cloud automation, Workflow automation and sustenance engineering

HCL Solution

HCL took complete ownership of the customer's engineering services and offered:

• Access to multi-disciplinary expertise: Integrated service offerings for design, mechanical, thermal, MDVT, testing and prototyping.
• Lower R&D costs: Made significant investments to build alternate products.
• Faster time to market: Aligned product launch with the existing products EOS timeline.
• Improved productivity: Expedited the release from EC to FCS in 13 months
• Ability to focus on core capabilities

Business Benefits

• Saved costs by minimizing material overhead in thermal projections.
• TTM concept was released in a record 13 months.
• Improved performance of router & sorting throughput with the PCBA.
• Delay in procurement lead time averted.