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Enhancing customer experience through mortgage app

Enhancing customer experience through mortgage app

HCL developed a ‘Wonen’ mortgage mobile application. This Wonen app provided the client’s customers with intuitive features such as:

• Calculate maximum eligible mortgage & EMI

• Check the interest rates

• Neighborhood details based on postal code

• Calculate maximum value of Home Loan that can be availed from the provider based on applicant’s income and their partner’s income

• E-mail quote details

• Request bank to call back

• Provide feedback about the application and other aspects, by integrating with external feedback provider service

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