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HCL helps American apparel retailer unlock excellence in inventory management

The client is an American Speciality Retail Group of high fashion apparel for women, headquartered in New York City and operating as a subsidiary of a leading retail group. The stores offer classic styled suits, separates, dresses, shoes and accessories. They faced several business challenges like increasing no. of order channels, decentralized inventory management, lack of standardization and integration between systems, etc. HCL addressed these issues by successfully implementing Manhattan DOM solution, which captured and fulfilled e-Commerce orders through the e-Commerce platform, from online DC and 770+ stores. As a result, the client gained efficiencies in Enterprise reporting, ability to capture unfulfilled demand, higher margins, and better achievement of the revenue targets.