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HCL Technologies

HCL accelerates productivity, optimizes costs and improves customer satisfaction for an American Automaker

HCL accelerates productivity, optimizes costs and improves customer satisfaction for an American Automaker

The client is A Global Fortune 10 American Automobile manufacturer.

We helped them address the following business challenges:

  • Need for multi lingual support to address customer queries across the globe
  • Current IT processes were manually tracked and lacked continuous improvement
  • Lack of transparency and visibility in the client IT landscape.
  • Low process maturity.

Download the case study to know how HCL improved efficiency in the IT processes and procedures and reduced the high cost of service desk and support services

DOWNLOAD THE SUCCESS STORY

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HCL provides software and services to U.S. Federal Government customers through its partner ImmixGroup, Inc. Please contact ImmixGroup, Inc. at HCLFederal@immixgroup.com

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