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HCL Technologies

IT Transformation for a Chemical Company

IT Transformation for a Chemical Company

This case study recaps how a leading global specialty chemicals company leveraged our differentiated IT outsourcing and transformation methodology to achieve improved customer service experience, support cost restructuring, guaranteed service coverage, and execute a proposed divestiture. The client was concerned about its IT operations limitations such as:

  1. low productivity
  2. low resource capacity
  3. Insufficient support coverage

All of this constrained its IT in serving its business efficiently. Discover how HCL was able to help.