Our client is the operator of the world’s largest casino with revenues exceeding $14 billion and having presence in the US, Singapore and Macau. The client was looking for an IT partner to establish a global shared service center to help increase the operational efficiency of the casino floor.
Casino Application Portfolio Transformation
• Developing, maintaining, integrating and supporting the portfolio of casino systems - customer relationship, casino management products, player management, lodging and post-trip management
• Developing a comp tracking justification system and a housekeeping product interface
• Testing/implementing the meeting room optimization system and a travel agent commission processing system
• Implementing an E-affidavit system