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HCL Technologies

Casino management made easy

Casino management made easy

Our client is the operator of the world’s largest casino with revenues exceeding $14 billion and having presence in the US, Singapore and Macau. The client was looking for an IT partner to establish a global shared service center to help increase the operational efficiency of the casino floor.


Casino Application Portfolio Transformation

• Developing, maintaining, integrating and supporting the portfolio of casino systems - customer relationship, casino management products, player management, lodging and post-trip management

• Developing a comp tracking justification system and a housekeeping product interface

• Testing/implementing the meeting room optimization system and a travel agent commission processing system

• Implementing an E-affidavit system