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HCL helps leading legal, business research, and risk management company unlock the power of social media analytics

HCL helps leading legal, business research, and risk management company unlock the power of social media analytics

The customer is a corporation providing computer-assisted legal and business research, and risk management services. During the 1970’s, the customer pioneered the electronic accessibility of legal and journalistic documents. As of 2006, the company has the world’s largest electronic database for legal and public-records related information.

The customer faced a challenge in social media monitoring and listening, from which it wanted to gather insights, enabling them to improve their existing brand. With an expertise in Social Media Analytics, HCL chose its indigenously developed platform to be deployed for efficiency and unparalleled performance

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