HCL helps a leading Australian bank reduce its number of content publishers by 90% and enrich its user search experience

Client Information

The customer is one of the largest banks in Australia and New Zealand and has been in existence for over 175 years. It provides a range of banking and financial products and services, to around 8 million customers.

Business Challenges

The primary objective of the bank's Content Management System Project was to redevelop its intranet publishing capability on a new SharePoint 2010 platform and:

• Standardize branding, user experience and navigation
• Decommission legacy infrastructure and authoring tools

HCL Solution

The customized SharePoint 2010 application provided by HCL leveraged many leading contemporary web experience techniques including mega-menus, personalization and targeted content, dynamic context sensitive related content links and enhanced searchability. The innovative business solution used the Nintex workflow to provide additional features such as purpose designed content approvals and publishing.

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