One of the top 3 national providers of wireless voice, messaging, and data services in U.S wanted the following business objectives to be met.

• Increase business agility by introducing new business functionalities faster. 
• Improve store experience, partner integration/adding a new partner. 
• Reduce fragmentation of product catalog scattered across multiple applications 

HCL created a platform to operate the business that supports automation of processes, event based data collection, and analytics dashboard to identify the business, operational, and technical issues