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Business Process Operations
Harnessing the power of AI for efficient dispute resolution and fraud detection
Pearson partnered with HCLTech to innovate testing standards, ensuring secure, reliable, and scalable test center operations worldwide.

Investing in AI technologies, such as LLMs, machine learning (ML) algorithms and predictive analytics, can significantly enhance the performance of self-service systems.

With rapidly evolving capabilities in (GenAI), advanced analytics, automation, machine learning, IoT, blockchain and more, the digitally transformed supply chain is poised to become the norm.
Join us at the world's largest Shared Services & Outsourcing Week Conference 2025, March 24-27, in Orlando. Discover next-gen AI solutions for modernizing your business value chain seamlessly.
Uniqueness of the AMEA market from a network perspective

Explore how transforming Sales Operations can maximize selling effectiveness, optimize sales processes, provide actionable insights and enhance overall sales performance for business growth.

HCLTech’s Power Platform is helping retail organizations leverage Gen AI capabilities for automating repetitive processes and optimizing operations.

RAAS (Robot-Aided Testing as a Service) provides automated testing solutions on a subscription basis, eliminating the need for large upfront investments. This flexible service model allows businesses to access advanced testing technologies without the burden of ownership, ensuring cost efficiency and scalability.
For this study, Everest Group assessed 15 leading sales services providers and has named HCLTech as a Leader.

Empowers frontline workers with purpose-built tools and innovative technology, delivering seamless integration across services, hardware, and software. It enables to build an environmentally sustainable frontline workplace covering aspects like industry-specific mobile devices, consulting, logistics, frontline platforms, and management.

HCLTech’s Smart Warehousing solution leverages advanced IoT, AI/ML, and robotics to optimize supply chain operations, enhance inventory accuracy, and reduce costs. The solution empowers businesses to achieve scalability and agility in their retail logistics ecosystem.