- Industry Left Col
- Industry Right Col
In order to thrive in this dynamic and digital world, organizations need to re-invent themselves. Traditional organizations excel in operational efficiency through backend process automation while the digital-native companies are focused on the customer experience and business model disruption. But, in the 21st Century, enterprises must embrace the opportunities the new technologies offer to both orchestrate significant operational efficiency gains and to drive a more effective engagement with employees and customers, while leveraging innovations that the new technologies allow.
JOIN THIS WEBINAR TO UNDERSTAND:
- How can you address the need for speed in the 21st century
- How enterprises can heed the lessons of digital pioneers
- The face of Modern Service Delivery
- Cloud migration versus applications modernization – striking the right balance
- A holistic approach to application modernization by leveraging experience and orchestration platforms
- Seven attributes of platform development to accelerate business value
- HCL’s success stories: how organizations have improved business productivity and enhanced customer experience
About the speakers
Principal Analyst Serving Sourcing & Vendor Management Professionals,Forrester Research
Bill serves Sourcing & Vendor Management Professionals, with primary research responsibility for application sourcing strategies. In this role, Bill advises Sourcing & Vendor Management Professionals on successful outsourcing and service management strategies involving both global and offshore/nearshore providers. Bill has more than 15 years of experience in technology and business consulting. He came to Forrester with the acquisition of Giga Information Group. Bill has written numerous groundbreaking reports on service delivery issues and trends and has delivered many well-received presentations on a variety of topics, including successful applications outsourcing and business process outsourcing strategies. He has been quoted frequently in both industry and business publications, including BusinessWeek, The Wall Street Journal, Financial Times, Investor's Business Daily, and the Financial Post.
SVP and Business Head, Modern Applications Services, HCL Technologies
Kiran Somalwar has over 25 years of work experience in the field of distributed systems and enterprise IT. He started his career with Digital Equipment Corporation in the Distributed Systems Advanced Technologies group. He was also the founder and CEO of Mobiliti, Inc. For the last 13 years, he has been working at HCL, in the areas of SOA, BPM, Legacy Modernization and Business Intelligence. He heads HCL’s Modern Applications Services practice, and has been working with a number of Global 2000 customers. He has authored several patents in the area of data management.