Digital Roadmap -Delivering Outcomes that Matter
introduction to the topic
Building the Digital Enterprise
The coming together of technology forces like cloud, mobility, analytics, social, augmented reality, unified communications, digital design, and wireless communications amongst others have redefined the business architecture of organizations. This has led to the creation of new business models and the possibility of new ways of accessing business value. The nexus of technology forces and the resultant new business models point towards the creation of a digital enterprise.
The digital enterprise redefines the role of IT and the CIO organization. IT strategies are no longer created to align with business; technology capabilities are exploited to create business models and business strategy. It is like the cart now driving the horse.
But organizations cannot become digital enterprises in one shot; they can make a beginning with digitizing a few chosen parts that can serve as competitive differentiators. According to MIT’s research, digital mastery is derived from two capabilities- digital capability and leadership capability. Digital capability deals with identifying the right priorities in deploying technology-enabled initiatives in both internal and external activities with efficacy and speed. Leadership capabilities include aspects like vision, governance, engagement, and IT-business relationships. Largely, leadership capability deals with maturity and excellence of the CIO organization or the digital office in the future.
This webinar will take up the key questions facing CIOs in their journey to creating the digital enterprise. The webinar is aimed at dissecting the challenges and opening up possibilities for the CIO organization to help them achieve the following:
- Identifying the right priorities to deploy digital technologies
- Use cases of how digital technologies transform business functions
- Capabilities and competencies required to transform an organization into a digital enterprise.
- Defining digital leadership by creating the right vision, governance, engagement models, and IT-business relationships
We look forward to your participation at the webinar.
About the speakers
Executive VP, Global Head of Application Services, HCL Technologies
As a part of the executive management team for the applications services unit of HCL Technologies, Greg is responsible for leading the applications business across all industry segments globally. His teams are responsible for setting and executing market strategies, including development of industry-specific offerings. As part of the management board, Greg is heavily involved in setting strategic direction, shaping organizational structure, and collaborating with other HCL line of business leadership to ensure efficient business operations.
Editor-at-Large, Global Services (Moderator)
With nearly 24 years in technology research and technology media, Ed has deep expertise in enterprise IT, IT services and BPO, business transformation, innovation in service models, and marketing. Ed was a senior analyst with IDC India before he moved into handling senior editorial and business roles with CyberMedia. He won the Polestar Award for Best IT Journalist in India in 1998. Ed worked with various software and consulting companies like Tibco Software, Enterprise Business Solutions Inc., Terra Infotech, and CyberMedia in the US in roles involving marketing, consulting, and general management.
Ed holds a graduate degree in electronics engineering from the University of Mumbai and an MBA degree from Thunderbird School for Global Management, Arizona.
Managing Director, KPMG
David is a Managing Director in KPMG’s Sourcing and Shared Services Advisory practice and has over 18 years of experience assisting financial institutions with digitization and global operating model change. David leads KPMG’s service delivery transformation practice across the financial services industry, and has assisted clients across FS sectors globally.
David has advised many large global financial institutions on issues of digitization, robotic process automation, GBS design/deployment, location strategy, operating model transformation, and strategic cost reduction initiatives. Earlier in his career, David worked in the Financial Services practice at one of India’s largest BPO organizations where he was a key member of the business development organization