Adobe Summit 2023 – Digital Experience Conference | HCLTech

Adobe Summit 2023

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We are at
Adobe Summit 2023

Meet us at Booth #813, March 21-23, Las Vegas

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Leader in Adobe
Experience Cloud
Professional Services

HCLTech recognized as leader in IDC MarketScape: Worldwide Adobe Experience Cloud Professional Services 2022 Vendor Assessment

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Overview

After partnering for over 15 years, HCLTech has been recognized as an Adobe Platinum Partner. During this time, we have helped enterprises reimagine their customer journeys to create a difference. We have global expertise with multiple Adobe products and our cutting-edge solutions provide customers with a competitive edge by extending user experience with AI and data-driven solutions built on top of Adobe's platform. We have experience with 200+ customers on Adobe with an average engagement association of 5+ years across the globe.

This year at Adobe Summit 2023, we are supercharging digital experience through:

  • Elevated Commerce is a major component of digital experience, allowing customers to make purchases and interact with businesses online.
  • Enhanced Experience determines how customers interact with a business. This includes how customers navigate websites and applications, how they are supported, and how they communicate.
  • Connected Marketing and a connected ecosystem allows companies to interact with customers across multiple channels.
  • Customer Data and Insights helps companies better understand their customers and allows them to tailor their customer experience accordingly.
  • Scaling Innovation is key to digital experience, as it allows companies to create new products and services that meet customer needs. This can include new technologies, new processes, and new experiences.

As partners, HCLTech and Adobe are shaping the future of digital experience. Together, we support businesses by implementing the most innovative digital transformation programs and provide customers with supercharged digital experiences that are at the forefront of their industries.

Get in touch at Adobe Summit 2023

HCLTech Key Announcements

IDC MarketScape: Worldwide Adobe Experience Cloud Professional Services 2022 Vendor Assessment

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HCLTech Key Announcement

Customer Perspectives

E.ON

Dr. Victoria Ossadnik

Chief Operating Officer - Digital Member of the Board of Management

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Dr. Victoria Ossadnik

TracFone

Pablo Fernandez Alberti

Director, Digital Customer Experience

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Pablo Fernandez Alberti

Register for HCLTech’s Theater Session

Delve deeper with HCLTech's Theater Session at Adobe summit 2023

Theaer Session

Evolving customer behavior - The need for data and personalization

In today’s increasingly competitive marketplace, delivering contextual customer experiences through an understanding of customer data is a must for every marketer. Marketers must grasp how advances in technology, data, and analytics can enable them to create more personalized customer journeys and human experience across moments, channels, and buying stages.

Date: March 20, 2023

Time: X:XX pm XXX

Venue: Theater 2

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Register for HCLTech's Breakout Session

Delve into the potential of customer experiences with us at Adobe Summit 2023

Supercharge CX With Data-Driven Transformation

Data-driven transformation is becoming increasingly important in customer experience as businesses seek ways to provide more personalized experiences to their customers. Data-driven transformation enables businesses to gain valuable insights into customer preferences, behaviors and needs to create personalized experiences and optimize CX strategies. By leveraging data to drive CX transformation, businesses can improve customer loyalty and retention, drive revenue, and increase customer satisfaction.

Date: March 21, 2023

Time: 2.30 p.m. (PDT)

HCLTech

Kapil Tyagi

AVP, Digital Business Services,
HCLTech

Stanley Toh

PenFed Credit Union

Gaurav Bhatia

CMO, PenFed Credit Union

Dr. Victoria Ossadnik

Register for HCLTech's Breakout Session

Kapil Tyagi, AVP, HCLTech and Gaurav Bhatia, CMO, PenFed Credit Union

Supercharge CX with Data-Driven Transformation

Data-driven transformation is becoming increasingly important for enterprises looking to provide personalized customer experiences. It enables businesses to gain valuable insights into customer preferences, behaviors and needs to create customized experiences and optimized CX strategies. Learn how you can leverage data to drive seamless customer experience transformation.

Date: March 21, 2023

Time: 4.00 p.m. (PDT)

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Kapil Tyagi
Kapil Tyagi

AVP, Digital Business Services, HCLTech

Gaurav Bhatia
Gaurav Bhatia

CMO, PenFed Credit Union

Register now

Register for HCLTech's Breakout Session

Delve into the potential of customer experiences with us at Adobe Summit 2023

2.30 p.m. (PDT) March 21, 2023

Supercharge CX with Data-Driven Transformation

Data-driven transformation is becoming increasingly important in customer experience as businesses seek ways to provide more personalized experiences to their customers. Data-driven transformation enables businesses to gain valuable insights into customer preferences, behaviors and needs to create personalized experiences and optimize CX strategies. By leveraging data to drive CX transformation, businesses can improve customer loyalty and retention, drive revenue, and increase customer satisfaction.

Speaker

Kapil Tyagi

AVP, Digital Business Services, HCLTech

Speaker

Gaurav Bhatia

CMO, PenFed Credit Union

Our Solutions

  • Elevated
    Commerce
  • Enhanced
    Experience
  • Connected
    Marketing
  • Customer Data
    & Insights
  • Scaling
    Innovation
  • Industry
    Solution
Elevated Commerce
 
Realign and reduce gaps between designers and developers
Solution Brochure
Crafting creative commerce experience for D2C and B2B with HCLTech X Adobe

Revolutionizing commerce experiences with HCLTech X Adobe’s latest solution

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Realign and reduce gaps between designers and developers
Solution Brochure
Carving seamless E-commerce journey with HCLTech’s Commerce-as-a-Service offering

HCLTech's ADvantage Commerce as a Service ready to revolutionize e-commerce journeys

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Obtaining customer consent eiciently to activate customer segments sensibly
Solution Brochure
Delivering omnichannel, data-driven and personalized buying experiences at scale

Innovative framework by HCLTech X Adobe integrates many digital touch points to provide a creative solution for customers on their journey

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Enhanced Experience
 
Realign and reduce gaps between designers and developers
Solution Brochure
Building personalized experiences across customers’ digital journeys

An efficient solution for automating development and creating memorable marketing experiences

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Realign and reduce gaps between designers and developers
Solution Brochure
HCLTech X Adobe unite to reduce time-to-market, optimize cost and reduce marketing activation effort

A robust and scalable network meeting all marketing operations requirements while improving efficiency and cost

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Obtaining customer consent eiciently to activate customer segments sensibly
Whitepaper
Unleash customer experience at scale

In today’s hyper-competitive and customer-centric world, getting the digital experience platform right is imperative

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Connected Marketing
 
Realign and reduce gaps between designers and developers
Solution Brochure
Realign and reduce gaps between designers and developers

Enhance productivity of your teams with easy automation

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Realign and reduce gaps between designers and developers
Solution Brochure
Creating connected ecosystems for a seamless customer experience

A solution that helps leverage and unite the sales and marketing teams to provide your customers with an unparalled experience

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Obtaining customer consent eiciently to activate customer segments sensibly
Whitepaper
Empower digital marketing engagement with HCLTech

A framework that addresses the needs of our customers around scaling digital marketing implementations to facilitate global brand consistency, reusability, and agility.

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Customer Data & Insights
 
Realign and reduce gaps between designers and developers
Solution Brochure
Smoother customer journey with customer 360 degree view

Our data-driven experience framework brings together data and provides insights to faciliate exceptional experiences at all customer touchpoints

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Realign and reduce gaps between designers and developers
Whitepaper
The path to personalization at scale

Data-driven customer journey is a must for personalization

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Obtaining customer consent eiciently to activate customer segments sensibly
Whitepaper
AI-assisted content management, the future of content

The role of AI and machine learning technologies in content management is rapidly evolving. Discover real-world use cases and business value of these technologies.

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Scaling Innovation
 
Realign and reduce gaps between designers and developers
Solution Brochure
Step into the meta world of HCLTech's Metafinity

Transcend into the world of metaverse with our unique metafinity proposition

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Realign and reduce gaps between designers and developers
Whitepaper
Deep dive into the virtureal world of Metaverse

An overview of the metaverse technology, business drivers, early adopting industry segments, and the foreseeable challenges in its adoption to mainstream business

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Industry Solution
 
Realign and reduce gaps between designers and developers
Life Sciences and Healthcare Brochure
Simplify customer engagement with HCLTech and Adobe-enabled platform

Engagement and enablement solutions for life sciences enterprises

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Realign and reduce gaps between designers and developers
Financial Services Brochure
Leverage cloud-based infrastructure to enable data-driven personalization

Enhancing customer experience for financial sectors with personalization and efficiency

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Retail
Retail Brochure
Transform every retailer’s customer engagement experience with our scalable solution

Automate marketing initiatives and implement them efficiently for retail enterprises to make your customer engagement more meaningful

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Retail
HiTech & Manufacturing Brochure
Integrated experience solution to drive engagement and enablement

Provide a holistic customer experience with this personalized, collaborative omni-channel and commerce enabled solution

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Retail
Travel Brochure
HCLTech's solution puts you leaps ahead of the competition with differentiated experiences

Provide your customers with a seamless and differentiated end-to-end user journey

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Featured Case Studies

  Delivering an adaptable, extensible and expandable e-commerce platform
Case study

Delivering an adaptable, extensible and expandable e-commerce platform

HCLTech and Adobe drive remarkable transformation for a leading consumer goods company

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  Setting up next-generation digital engagement platform for un-carrier transformation
Case study

Setting up next-generation digital engagement platform for un-carrier transformation

We defined future-ready omnichannel platform and roadmap for transformation journey

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  Providing seamless user experience for a hard disk manufacturer
Case study

Providing seamless user experience for a hard disk manufacturer

HCLTech leverages Adobe to deliver stellar growth by enabling collaboration

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  Setting up an athletic wear retailer for significant online sales growth
Case study

Unified global engagement for a leading bank in Australia

We created global engagement platform and marketing automation using Adobe cloud experience suite

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  Setting up an athletic wear retailer for significant online sales growth
Case study

Driving best in class customer experience for an European electric utility company

How HCLTech leveraged Adobe Experience Cloud to deliver a boost in sales

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  Delighting an American mobile phone provider with seamless CX
Case study

Delighting an American mobile phone provider with seamless CX

HCLTech defined and implemented a break through transformation journey for a customer-centric organization

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  Digital transformation program execution for world's top law firm
Case study

Digital transformation program execution for world's top law firm

We defined marketing content delivery platform and roadmap for transformation journey

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  Optimizing business processes and enhancing performance
Case study

Optimizing business processes and enhancing performance

HCLTech delivers impactful business results for an American cloud storage organization

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  Driving customer-first digital transformation for an American multinational software company
Case study

Driving customer-first digital transformation for an American multinational software company

We augmented global web operations and professional service capabilities for client

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  Setting up growth trajectory for an American manufacturing company
Case study

Setting up growth trajectory for an American manufacturing company

HCLTech defines future-ready omnichannel platform and roadmap for transformation

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  Accelerated growth with HCLTech and Adobe partnership
Case study

Accelerated growth with HCLTech and Adobe partnership

Enhanced organization-wide business processes for a global chemical company

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Analyst Recognitions

IDC MarketScape: Worldwide Adobe Experience Cloud Professional Services 2022 Vendor Assessment

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AVASANT Digital CX Services 2022-23 RadarViewTM

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AR/VR/XR Services 2022 RadarViewTM

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See more recognitions
 
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