Case study
Enabling GenAI-powered business experience
HCLTech enabled greater agility through ServiceNow integration for a financial services company
Transforming digital services for seamless customer experience
HCLTech unified IT systems, improved operational efficiency for a Dutch multinational corporation
Achieved 94% service performance through innovation experience
HCLTech enabled AI-driven automation, boosting IT service performance to 94%, reducing resolution time, and enhancing user experience for a global F&B leader.
Transforming a clinical library into a trusted advisor for clinicians
A GenAI-powered solution for personalized patient care and reduced clinician burnout. Empowering clinicians with the latest in medical research and treatment protocols in a trustworthy manner.
Implemented our iGovern® UI solution for a US state agency
Modernized the Unemployment Insurance processes of a US state agency enabling secure, frictionless and improved access to claims information and deployed self-service functions over the internet.
Redefining employee experience for a European MNC
HCLTech optimized ServiceNow management and reduced technical debt for improved workforce stability
Delivered HR management-integrated solution for a UK-based government agency
Government entity responsible for strategic digital services and operations of the local cabinet system needed a customized leave management and customized payroll solution to respond to global pandem
Helped a State Commission digitize its document management system
US State Commission that regulates over 400 electric, telephone, water, and gas utility companies and districts needed to improve business agility through a modern technology solution
Implemented a next-gen CRM system for an Asian government's education ministry
One of the largest Government-run ministries in Asia partnered with HCLTech on a digital transformation initiative to modernize and replace several legacy applications
Streamlined billing and asset management for a US-based water utilities trust
An American water and wastewater utilities’ policy-making body partnered with HCLTech to deliver several transformation solutions from the SAP stack
Implemented portal to streamline processes for Australian vehicle regulations
An Australian government-owned vehicle regulatory organization that administers the national system of laws required digital transformation
Implemented digital document imaging system for a Mid-Atlantic US state agency
US health and human services agency that manages programs to aid residents’ quality of life needed a complete file management system transformation
