The way in which enterprises manage their applications is rapidly changing. Today’s enterprises must quickly react to the changing dynamics of the marketplace in order to remain competitive. Spurred by the opportunities of increased agility, uninterrupted service, and reduced complexity, many CIOs and business stakeholders are looking towards new approaches for application enhancement, searching for new ways to drive business growth.
HCL brings over 35 years of experience in managing complex IT application and infrastructure environments, offering a full set of Application Maintenance and Support solutions. We are consistently rated as a leading application maintenance services provider by leading analysts. With a presence in 31 countries and a team of 40,000 applications experts, we provide forward-thinking organizations with transformational solutions to meet their individual business requirements.
HCL’s ALT ASM™ is creating a paradigm shift in application maintenance services and support. ALT ASM delivers value beyond traditional application maintenance support and management, giving you more time and funds to transform your business with greater agility and efficiency. With committed operational gains, our solution helps your business focus on what it does best by providing seamless visibility and monitoring capabilities across business operations.
ALT ASM helps IT leaders manage and govern the application landscape through waste reduction, proactive problem management and application maintenance and support, as well as a business-aligned operating model designed to offer agility and flexibility to meet changing needs.
We strive to achieve the zero-incident status for all of our customers, taking the relationship beyond the contract through three values:
- Visibility – Providing real-time visibility of current issues and a commitment to delivering in alignment with our client’s stated goals and objectives
- Velocity – Eliminating non-value add areas within the business by cutting down waste and providing powerful automation and optimization across applications
- Value – Simplifying the IT landscape through continuous improvement of our client’s application footprint, and regular assessments – reviewing current and target states and achieving the target state through proactive obsolescence and self-funded transformation
Discover more about ALT ASM™, the next generation of applications management