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An AI Sibling or Distant Cousin
109

Dec 04, 2020

Part IV – Conversational AI: an AI Sibling or Distant Cousin?

Dennis Helms Solution Architect, ERX Enterprise Cloud

What makes a chatbot “AI” and how does it fit into the overall AI industry? Are there other elements of AI that should be employed to provide the value that you are looking for? What is RPA and why doesn’t my bot do that? All great questions that...
The Maturity Mismatch
114

Nov 13, 2020

Part III - The Maturity Mismatch (Why Your Chatbot Will Never Work)

Dennis Helms Solution Architect, ERX Enterprise Cloud

Is your organization too mature for chatbot technology, or is it the other way around? We will take an honest look at which organizations can benefit the most from this technology and explore how mature conversational AI is today, from a technical...
The Value Proposition
229

Oct 14, 2020

Part II – The Value Proposition (or so I am Told)

Dennis Helms Solution Architect, ERX Enterprise Cloud

Part II gets into the value proposition. What was the business problem you were trying to solve? What were you sold? What questions did you ask in the sales cycle, or perhaps what questions should you have asked? We will take a deeper look into the...
Part I - Why Your Chatbot Will Never Work
334

Oct 08, 2020

Part I - Why Your Chatbot Will Never Work

Dennis Helms Solution Architect, ERX Enterprise Cloud

How many IT or business unit executives out there have read an article in your favorite business technology periodical that stated, “If you don’t embrace the AI wave now, you will be drowned by your competition”?  It’s ok, no one can see you
The Value Proposition
229

Oct 14, 2020

Part II – The Value Proposition (or so I am Told)

Dennis Helms Solution Architect, ERX Enterprise Cloud

Part II gets into the value proposition. What was the business problem you were trying to solve? What were you sold? What questions did you ask in the sales cycle, or perhaps what questions should you have asked? We will take a deeper look into the...
Part I - Why Your Chatbot Will Never Work
334

Oct 08, 2020

Part I - Why Your Chatbot Will Never Work

Dennis Helms Solution Architect, ERX Enterprise Cloud

How many IT or business unit executives out there have read an article in your favorite business technology periodical that stated, “If you don’t embrace the AI wave now, you will be drowned by your competition”?  It’s ok, no one can see you
The Maturity Mismatch
114

Nov 13, 2020

Part III - The Maturity Mismatch (Why Your Chatbot Will Never Work)

Dennis Helms Solution Architect, ERX Enterprise Cloud

Is your organization too mature for chatbot technology, or is it the other way around? We will take an honest look at which organizations can benefit the most from this technology and explore how mature conversational AI is today, from a technical...
An AI Sibling or Distant Cousin
109

Dec 04, 2020

Part IV – Conversational AI: an AI Sibling or Distant Cousin?

Dennis Helms Solution Architect, ERX Enterprise Cloud

What makes a chatbot “AI” and how does it fit into the overall AI industry? Are there other elements of AI that should be employed to provide the value that you are looking for? What is RPA and why doesn’t my bot do that? All great questions that...

Part IV – Conversational AI: an AI Sibling or Distant Cousin?
Dennis Helms - Solution Architect, ERX Enterprise Cloud | December 4, 2020
109 Views

What makes a chatbot “AI” and how does it fit into the overall AI industry? Are there other elements of AI that should be employed to provide the value that you are looking for? What is RPA and why doesn’t my bot do that? All great questions that will require us to get in touch with our inner geek for just an uncomfortable moment


Part III - The Maturity Mismatch (Why Your Chatbot Will Never Work)
Dennis Helms - Solution Architect, ERX Enterprise Cloud | November 13, 2020
114 Views

Is your organization too mature for chatbot technology, or is it the other way around? We will take an honest look at which organizations can benefit the most from this technology and explore how mature conversational AI is today, from a technical perspective. We will also touch upon the subject of ethical AI in practice and what that means for your organization.


Part II – The Value Proposition (or so I am Told)
Dennis Helms - Solution Architect, ERX Enterprise Cloud | October 14, 2020
229 Views

Part II gets into the value proposition. What was the business problem you were trying to solve? What were you sold? What questions did you ask in the sales cycle, or perhaps what questions should you have asked? We will take a deeper look into the common drivers in the decision to employ Conversational AI, and the realities about the value proposition that you should expect in practice. We will also touch on “The Use Case Conundrum” and why Conversational AI is not a silver bullet.