Generative AI (GenAI) has dominated enterprise conversations for the past two years, promising transformative efficiencies and innovation. Yet, as the dust settles, many organizations are grappling with a sobering reality: GenAI alone isn’t improving business performance. The ROI is often limited to isolated use cases, and scaling remains elusive.

HCLTech AI Foundry is a pragmatic, enterprise-grade framework designed to shift the focus from experimentation to value stream impact. It’s not just about deploying AI; it’s about embedding intelligence where it matters most.

The GenAI plateau: Why efficiency isn’t enough

While GenAI excels at automating tasks and generating content, its impact often remains confined to quick wins that don’t translate into sustained business transformation. Is this enough? No. To truly transform enterprise performance, AI must evolve from a tool of convenience to a strategic enabler. That’s where Agentic AI comes in.

Agentic AI: From automation to autonomy

HCLTech AI Foundry introduces Agentic AI through its extension of Agent Hub. Agent Hub enables the AI ecosystem to go autonomous, context-aware and goal-oriented, delivering real business value by collaborating amongst data, insights and AI, both classic AI and GenAI. The agentic approach reduces human prompting, proactively navigates through complex workflows, makes decisions itself and adapts to changing business conditions.

AI Foundry’s Agent Hub:

• Builds business agents in a no-code way
• Transforms legacy bots to agents
• Orchestrates cross-platform agents over autonomous flow
• Integrates agents with each other over diverse Internet of Agent protocols
• Governs agentic lifecycle using AgentOps

HCLTech AI Foundry’s other offering, Metahuman Framework, also delivers agentic business outcomes over human-like avatar-driven conversational AI, addressing both enterprise and consumer-facing use cases.

Agentic AI-guided solutions, using AI Foundry, enable deep, sustained improvements in areas like:

• Diverse customer service orchestration
• Supply chain optimization
• Intelligent IT operations
• Wisdom mining and discoverability
• Contextual decision rationalization

AI Foundry: A blueprint for scalable impact

HCLTech AI Foundry provides a cohesive AI, data, insights and infrastructure blueprint that aligns with C-suite priorities. It brings a one-stop suite for modernizing data, simplifying insights and scaling AI in a platform—and industry-agnostic fashion. It starts with strategy, and then experimentation with a guided scaling-to-production approach that utilizes prebuilt reusables and well-defined processes under robust governance.

It’s built to:

• Break down silos between data, insights, infrastructure and AI applications
• Accelerate time-to-value with prebuilt assets, agents and templates
• Smoothen the experimentation-productionization-adoption journey with an inbuilt foundation of security, Responsible AI and Ops and governance
• Scale across hyperscaler cloud platforms and on-prem environments

Key outcomes include:

• 5X improvement in AI-enabled value streams
• 50% faster time to production
• 80% savings in content creation and distribution
• 3X increase in AI-driven KPIs

Real-world impact: From healthcare to manufacturing

HCLTech AI Foundry is already delivering tangible results:

• A US healthcare provider built a GenAI-powered clinical advisor, streamlining access to medical knowledge and freeing up clinician time.
• A global manufacturing firm deployed a virtual shopping assistant, enhancing personalization and customer engagement.
• A large European financial house gets agent-driven intelligent security and compliance processes for its retail and corporate banking consumers.
• A large insurance provider in North America built an enterprise GenAI platform for all AI-driven business solutions with the help of AI Foundry.

Conclusion: AI that delivers business value

The future of enterprise AI isn’t just generative—it’s agentic, integrated and outcome-driven. HCLTech AI Foundry offers a path forward, helping organizations move beyond hype to harness AI as a true driver of business transformation.