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Technology | Business Services
Mimicking the Human Brain

Jul 24, 2017

Mimicking the Human Brain: Infusing RPA with AI

Ajay Singh - Technology Leader, RPA
Technology Leader, RPA
In this era of cognitive computing, machine learning and artificial intelligence (AI) are making headlines, mimicking the workings of a human mind to solve complex problems in every field, from medicine to manufacturing. Alongside these technologies...
1,395
Supply Chain

Jun 29, 2017

SAP IBP – The Next Epoch in Supply Chain Planning

Sylavin Faure - North America Supply Chain Solution Lead
Solution Architect
SAP Integrated Business Planning is emerging as a potential alternative to SAP APO DP & SNP by improving forecast accuracy, long-term financial & responsive planning, and real-time sales order management.  
182
Bots

Mar 29, 2017

Rise of U Bots

Rajdeep Basu - Solution Architect
Solution Architect
The utility industry has been slow in accepting change primarily because the industry has moved in linear fashion for decades. The advent of smart meters, stringent carbon emission targets and falling price of wholesale electricity have forced...
292
Solution Center

Jun 01, 2016

Enabling Digital Products:From Service to Solutions

Vishal Jindal - General Manager
General Manager
Customer Services are gradually transforming into solution centers, providing 360° solution to the customer. These centers are now going beyond to become an extension of the product itself. Unlock the true value of the digital product of the customer
362
How Technology is changing the Face of the BPO Industry

May 12, 2016

How Technology is changing the Face of the BPO Industry?

Akanksha Garg - Category Manager- Engineering R&D services & Business Services
Category Manager
Business process outsourcing has traditionally been viewed by the corporate sector as a means for businesses to cut down costs and improve profitability. In recent years, there has been a remarkable transformation in BPO powered by technology.
840
How Customer Lifecycle Management improves the Utilities & Telecom Industry

Jun 25, 2015

How Customer Lifecycle Management improves the Utilities & Telecom Industry

Rachit Chawla - Deputy General Manager ? Business Services
Deputy General Manager
In an era of rapidly evolving technology, utility companies are constantly on the look-out for innovative and differentiated value propositions and strategies that can revitalize overall customer experience, boost market coverage, ward off competi
319
Make way for Hybrid Captives

Apr 06, 2015

Make way for Hybrid Captives

Jeffrey Nuckols - Vice President
Vice President
Hybrid Captives provide a step change to the existing BPO scenario. By providing a leaner environment that is scale-able, they are definitely the way forward.
579
Setting up BPM Center of Excellence

Feb 03, 2015

Setting up a BPM Center of Excellence (CoE)

Shantanu Baruah - Associate Vice President
Associate Vice President
I recently wrote a blog on how BPM can help in front office innovation by enabling back office automation.
1,409
Mimicking the Human Brain

Jul 24, 2017

Mimicking the Human Brain: Infusing RPA with AI

Ajay Singh - Technology Leader, RPA
Technology Leader, RPA
In this era of cognitive computing, machine learning and artificial intelligence (AI) are making headlines, mimicking the workings of a human mind to solve complex problems in every field, from medicine to manufacturing. Alongside these technologies...
1,395
How Technology is changing the Face of the BPO Industry

May 12, 2016

How Technology is changing the Face of the BPO Industry?

Akanksha Garg - Category Manager- Engineering R&D services & Business Services
Category Manager
Business process outsourcing has traditionally been viewed by the corporate sector as a means for businesses to cut down costs and improve profitability. In recent years, there has been a remarkable transformation in BPO powered by technology.
840
Setting up BPM Center of Excellence

Feb 03, 2015

Setting up a BPM Center of Excellence (CoE)

Shantanu Baruah - Associate Vice President
Associate Vice President
I recently wrote a blog on how BPM can help in front office innovation by enabling back office automation.
1,409
Supply Chain

Jun 29, 2017

SAP IBP – The Next Epoch in Supply Chain Planning

Sylavin Faure - North America Supply Chain Solution Lead
Solution Architect
SAP Integrated Business Planning is emerging as a potential alternative to SAP APO DP & SNP by improving forecast accuracy, long-term financial & responsive planning, and real-time sales order management.  
182
Make way for Hybrid Captives

Apr 06, 2015

Make way for Hybrid Captives

Jeffrey Nuckols - Vice President
Vice President
Hybrid Captives provide a step change to the existing BPO scenario. By providing a leaner environment that is scale-able, they are definitely the way forward.
579
How Customer Lifecycle Management improves the Utilities & Telecom Industry

Jun 25, 2015

How Customer Lifecycle Management improves the Utilities & Telecom Industry

Rachit Chawla - Deputy General Manager ? Business Services
Deputy General Manager
In an era of rapidly evolving technology, utility companies are constantly on the look-out for innovative and differentiated value propositions and strategies that can revitalize overall customer experience, boost market coverage, ward off competi
319
Bots

Mar 29, 2017

Rise of U Bots

Rajdeep Basu - Solution Architect
Solution Architect
The utility industry has been slow in accepting change primarily because the industry has moved in linear fashion for decades. The advent of smart meters, stringent carbon emission targets and falling price of wholesale electricity have forced...
292
Solution Center

Jun 01, 2016

Enabling Digital Products:From Service to Solutions

Vishal Jindal - General Manager
General Manager
Customer Services are gradually transforming into solution centers, providing 360° solution to the customer. These centers are now going beyond to become an extension of the product itself. Unlock the true value of the digital product of the customer
362
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