All global airlines are trying to increase their ancillary revenue in a variety of ways. Traditionally the majority of the ancillary revenue was generated as change or cancel fees, baggage charges, etc. For generating additional revenue and with a desire to provide better service to its customers, airlines around the world are creating more personalised service offers at a variety of price points to suit different customer profiles.
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New Direct Capability- IATA initiative

Digitalisation - Figurative & Quantifiable Dimensions
Arpan Chatterjee - Sales Director - Travel, Transportation and Logistics
| December 16, 2015
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At the cost of repeating myself… ‘What exactly is Digitalisation?’ This certainly seems to be the talk of the town, but is this buzzword a new concept or once again, a fundamental and radical idea, but in a new package? Secondly, assuming for a moment that this is important for today’s business, how does Digitalisation impact the Travel, Transport, Logistics and Hospitality business?

Sourcing Advisor Relations – best practice
Sourcing Advisors represent a growing industry of market influencers that are transforming the outsourcing markets across the world. These firms (and independent individuals) are involved in the majority of large and complex ITO and BPO deals, providing a range of services to clients from developing sourcing strategies and target operating models, to running provider selection processes and contract negotiations through to managing transformation, governance programs and deal restructuring.