I recently wrote a blog on how BPM can help in front office innovation by enabling back office automation. (You can read it here). The blog focused on how BPM can help in implementing new age applications without going through complex legacy modernization. However, before realizing the full potential of an elegant BPM implementation, one of the most critical factors for success is to setup a BPM center of excellence.
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Enabling Digital Products:From Service to Solutions
Customer Services are gradually transforming into solution centers, providing 360° solution to the customer. These centers are now going beyond to become an extension of the product itself. Unlock the true value of the digital product of the customer
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Setting up a BPM Center of Excellence (CoE)

Five Goals for Your Identity and Access Management Operations
https://community.broadcom.com/blogSecurity professionals like you have gone to significant extremes to keep your IAM operations running like a Tesla in ludicrous mode, but we also know there’s always room for improvement. You can take it to the next level by introducing an enterprise grade IAM infrastructure – introducing agility and setting the stage for automation.
My goal is to help you set up a software factory for your world—I’ll do this by summarizing five goals for your enterprise grade identity an access management infrastructure. Goals one, two and three were summarized in previous posts (I’ll provide the links in a future post). A detailed summary of goals four and five are coming soon.

Escape your automation paradox and focus on integrating ia instead
Intelligent automation is not just new technology—it enables enterprises to fundamentally change how business operations are executed, creates new ways to work with hybrid digital and human workforces, and enables new business models.