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Category blogs - Featured

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Utilities Influence
121

Jul 03, 2019

How Can Utilities Influence its customer / impact the life style

Prakash Menon AVP & Industry Principal - Utilities

The E&U industry is shifting gears, from complex customer information management systems to customer engagement platforms. E&U companies are eager to reap the benefits of the environmental movement and this enthusiasm is, in turn, shaping...
Humane iiot
1,233
Strategies that plant managers and key IIoT decision makers should consider when embarking on their IoT-led transformation journey to make an enthused, engaged, and receptive workforce.
CCPA
297

Apr 09, 2019

The California Customer Privacy Act (CCPA)

Prakash Menon AVP & Industry Principal - Utilities

California’s new, landmark privacy law “The California Consumer Privacy Act” (CCPA), was unanimously passed by California lawmakers and signed into law by the Governor on June 28th, 2018. It gives California consumers unprecedented personal data...
Force Multipliers
1,050
Internet of Things (IoT) Security: Key Challenges & their Force Multipliers
WEF
2,421

Jan 24, 2019

Globalization 4.0: Building a Hyper-connected World through IoT

Sukamal Banerjee Corporate Vice President - ERS Sales (Hi Tech & Comm), Head - IoT WoRKS

We have much to thank the fourth industrial revolution for it is gradually shaping a world that is more transparent, efficient, and independent.
IoT
358

Dec 12, 2018

IoT and Beyond: The IoT NXT Summit 2018

Manali De Bhaumik Team leader, ISG Research

IoT and Beyond: The IoT NXT Summit 2018
Energy Saver
186
It’s all about shifting your energy use to take advantage of lower rates especially at night and weekends to drive positive corporate, customer, and environmental benefits utilizing smart energy infrastructure. It will give all residential customers...
Digital Customer Experience
271
Consumers expect digital services that are personal, self-servicing and available 24/7. For many Utilities providers, the first step toward digital customer experience transformation is delivering a best-of-class, on-demand system for customers to...
Customer Experience
458
The centuries-old utilities model is declining as quickly as digital technology is advancing. First, smart grids began to monitor home-energy usage, generating a massive volume of data-driven insight. Then smart devices allowed customers to control...
Big Data
2,295

Nov 28, 2018

Big Data & Analytics in the Energy & Utilities industry

Amit Handoo CLIENT PARTNER & REGIONAL SALES DIRECTOR (US)

The energy and utility industry typically comprises power plants generating electricity, transmitted over long-distance transmission lines and then finally supplied over distribution lines to residences and businesses.
The energy and utility...
AI
1,579
The Utility industry is shifting from a highly traditional, regulation-driven marketplace to an advanced technology-driven environment. For Infrastructure optimization and supply-demand balance, use of the smart devices has increased exponentially...
Force Multipliers
1,050
Internet of Things (IoT) Security: Key Challenges & their Force Multipliers
IoT
1,997

Feb 26, 2018

IoT Impact on manufacturing

Saurabh Chaturvedi Deputy General Manager

The blog talks about impact of internet of things in Manufacturing. There has been lot of development in adopting next-gen technologies like IoT in MFG and there has been huge investment under the use cases identified in this vertical.
WEF
2,421

Jan 24, 2019

Globalization 4.0: Building a Hyper-connected World through IoT

Sukamal Banerjee Corporate Vice President - ERS Sales (Hi Tech & Comm), Head - IoT WoRKS

We have much to thank the fourth industrial revolution for it is gradually shaping a world that is more transparent, efficient, and independent.
IoT Works
968

Feb 26, 2018

Internet of Things in Retail

Ashwini Global Engagement Manager

This blogs emphasizes the impact of IoT in Retail. How internet of things is enabling retail to achieve business transformation and what are the key use cases where IoT can play a big role.
Digital twins
1,329

Mar 19, 2018

Digital twins can be the intelligent edge for IoT

Sukamal Banerjee Corporate Vice President - ERS Sales (Hi Tech & Comm), Head - IoT WoRKS

It is the Internet of Things, but with an enterprise angle. Take that to mean industry vertical applications, development ecosystems, product design, hardware, deployment and more. This blogs emphasizes on the importance of Digital Twins as an...
Bi
1,093

Nov 28, 2018

Data Analytics – Self Service BI Journey

Deepak Kansal SENIOR TECHNICAL SPECIALIST

Utilities have Big Data and it is a huge thing in utilities to analyze those data sets and patterns to really understand there customer behavior pattern, changes in business due to weather, enhance their customer satisfaction ratios, and enhance...
CCPA
297

Apr 09, 2019

The California Customer Privacy Act (CCPA)

Prakash Menon AVP & Industry Principal - Utilities

California’s new, landmark privacy law “The California Consumer Privacy Act” (CCPA), was unanimously passed by California lawmakers and signed into law by the Governor on June 28th, 2018. It gives California consumers unprecedented personal data...

Big Idea 2015: Imagine the new Energy World
Shailendra Agrawal - Vice President | January 15, 2015
619 Views

The Energy and Utilities Industry stands at a cross roads of finding the new big idea and how will Technology change the way we use our resources.

How Can Utilities Influence its customer / impact the life style
Prakash Menon - AVP & Industry Principal - Utilities | July 3, 2019
121 Views

The E&U industry is shifting gears, from complex customer information management systems to customer engagement platforms. E&U companies are eager to reap the benefits of the environmental movement and this enthusiasm is, in turn, shaping the development of the renewable energy industry at both national and global levels.


Humane IIoT : 6 people-centric strategies enterprises should adopt while on-boarding IoT initiatives
Sachin Kotasthane - Senior Solution Director, IoT WoRKS | April 26, 2019
1233 Views

Strategies that plant managers and key IIoT decision makers should consider when embarking on their IoT-led transformation journey to make an enthused, engaged, and receptive workforce.


The California Customer Privacy Act (CCPA)
Prakash Menon - AVP & Industry Principal - Utilities | April 9, 2019
297 Views

California’s new, landmark privacy law “The California Consumer Privacy Act” (CCPA), was unanimously passed by California lawmakers and signed into law by the Governor on June 28th, 2018. It gives California consumers unprecedented personal data protections and sets the tone for similar legislation in other states. This is based on the recent data breaches, and the negative public reaction to them, have underscored the low tolerance consumers have for the perceived misuse of their data, especially as they are constantly being asked to share more and more of it. Governments worldwide are responding to the growing calls for legislation around the protection of personal data. This would require significant changes to their data, information management and information systems for companies dealing in personal data.


Internet of Things (IoT) Security: Key Challenges & their Force Multipliers
Ashay Chaudhary - Principal Technology Architect,IoT WoRKS | March 18, 2019
1050 Views

Internet of Things (IoT) Security: Key Challenges & their Force Multipliers


Globalization 4.0: Building a Hyper-connected World through IoT
Sukamal Banerjee - Corporate Vice President - ERS Sales (Hi Tech & Comm), Head - IoT WoRKS | January 24, 2019
2421 Views

We have much to thank the fourth industrial revolution for it is gradually shaping a world that is more transparent, efficient, and independent. In a fast-digitalizing landscape, we are experiencing the need for technology to be the bedrock of sustainable development.


IoT and Beyond: The IoT NXT Summit 2018
Manali De Bhaumik - Team leader, ISG Research | December 12, 2018
358 Views

IoT and Beyond: The IoT NXT Summit 2018


Peak Power Savers: Shifting your energy to take advantage of lower rates
Michael Woodworth - Senior Consultant | December 7, 2018
186 Views

It’s all about shifting your energy use to take advantage of lower rates especially at night and weekends to drive positive corporate, customer, and environmental benefits utilizing smart energy infrastructure. It will give all residential customers wider choice, involvement, and enablement in their electric consumption. 


Digital Customer Experience: Making Customer Experience (CX) better
Michael Woodworth - Senior Consultant | December 6, 2018
271 Views

Consumers expect digital services that are personal, self-servicing and available 24/7. For many Utilities providers, the first step toward digital customer experience transformation is delivering a best-of-class, on-demand system for customers to pay bills, review their payment history and update account history. The industry is now working to provide customers with timely and targeted communications for system events involving the customer via their preferred communication channel and to build a solid communications platform that meets customer needs. Earlier, the industry had minimal choices when communicating with customers but with two-way Customer Communication a versatile communication platform is established for customers. Two-Way Customer Communication seeks to increase the number of available communication channels starting with the big three: phone, text (SMS), and email. 


Customer experience platforms in Utilities
Praveen Gupta - Technical Lead | December 3, 2018
458 Views

The centuries-old utilities model is declining as quickly as digital technology is advancing. First, smart grids began to monitor home-energy usage, generating a massive volume of data-driven insight. Then smart devices allowed customers to control energy consumption remotely in real time.
Not surprisingly, digital transformation is a priority for utility executives. To remain competitive and stave off an aggressively competitive landscape, they know about the importance of setting up systems, reinventing business models quickly, and optimizing processes to increase agility and accelerate innovation
More utilities are discovering that going digital puts them where their customers are.