Jul 03, 2019
How Can Utilities Influence its customer / impact the life style
The E&U industry is shifting gears, from complex customer information management systems to customer engagement platforms. E&U companies are eager to reap the benefits of the environmental movement and this enthusiasm is, in turn, shaping...
Apr 26, 2019
Humane IIoT : 6 people-centric strategies enterprises should adopt while on-boarding IoT initiatives
Strategies that plant managers and key IIoT decision makers should consider when embarking on their IoT-led transformation journey to make an enthused, engaged, and receptive workforce.
Apr 09, 2019
The California Customer Privacy Act (CCPA)
California’s new, landmark privacy law “The California Consumer Privacy Act” (CCPA), was unanimously passed by California lawmakers and signed into law by the Governor on June 28th, 2018. It gives California consumers unprecedented personal data...
Mar 18, 2019
Internet of Things (IoT) Security: Key Challenges & their Force Multipliers
Internet of Things (IoT) Security: Key Challenges & their Force Multipliers
Jan 24, 2019
Globalization 4.0: Building a Hyper-connected World through IoT
We have much to thank the fourth industrial revolution for it is gradually shaping a world that is more transparent, efficient, and independent.
Dec 07, 2018
Peak Power Savers: Shifting your energy to take advantage of lower rates
It’s all about shifting your energy use to take advantage of lower rates especially at night and weekends to drive positive corporate, customer, and environmental benefits utilizing smart energy infrastructure. It will give all residential customers...
Dec 06, 2018
Digital Customer Experience: Making Customer Experience (CX) better
Consumers expect digital services that are personal, self-servicing and available 24/7. For many Utilities providers, the first step toward digital customer experience transformation is delivering a best-of-class, on-demand system for customers to...
Dec 03, 2018
Customer experience platforms in Utilities
The centuries-old utilities model is declining as quickly as digital technology is advancing. First, smart grids began to monitor home-energy usage, generating a massive volume of data-driven insight. Then smart devices allowed customers to control...Pages
Nov 28, 2018
Big Data & Analytics in the Energy & Utilities industry
The energy and utility industry typically comprises power plants generating electricity, transmitted over long-distance transmission lines and then finally supplied over distribution lines to residences and businesses.The energy and utility...
Nov 26, 2018
AI & RPA in Energy & Utilities
The Utility industry is shifting from a highly traditional, regulation-driven marketplace to an advanced technology-driven environment. For Infrastructure optimization and supply-demand balance, use of the smart devices has increased exponentially...
Mar 18, 2019
Internet of Things (IoT) Security: Key Challenges & their Force Multipliers
Internet of Things (IoT) Security: Key Challenges & their Force Multipliers
Mar 19, 2018
Digital twins can be the intelligent edge for IoT
It is the Internet of Things, but with an enterprise angle. Take that to mean industry vertical applications, development ecosystems, product design, hardware, deployment and more. This blogs emphasizes on the importance of Digital Twins as an...Apr 26, 2019
Humane IIoT : 6 people-centric strategies enterprises should adopt while on-boarding IoT initiatives
Strategies that plant managers and key IIoT decision makers should consider when embarking on their IoT-led transformation journey to make an enthused, engaged, and receptive workforce.
Nov 28, 2018
Data Analytics – Self Service BI Journey
Utilities have Big Data and it is a huge thing in utilities to analyze those data sets and patterns to really understand there customer behavior pattern, changes in business due to weather, enhance their customer satisfaction ratios, and enhance...Apr 09, 2019
The California Customer Privacy Act (CCPA)
California’s new, landmark privacy law “The California Consumer Privacy Act” (CCPA), was unanimously passed by California lawmakers and signed into law by the Governor on June 28th, 2018. It gives California consumers unprecedented personal data...Dec 06, 2018
Digital Customer Experience: Making Customer Experience (CX) better
Consumers expect digital services that are personal, self-servicing and available 24/7. For many Utilities providers, the first step toward digital customer experience transformation is delivering a best-of-class, on-demand system for customers to...