No sector can claim to be as crucial to customers as the utility sector. Simple reasons: they are responsible for the most essential ingredients of our modern life and eventually our existence. But no sector can also claim to be so slow in responding to the changing landscape, especially technology, as this one. This is probably because economically it was never challenged, the players were few and the entry barriers were high. Most of the organizations had a monopoly or proprietary attitude toward the customers. To say the least, the competition was never powerful enough for them to radically change or invest in the cutting-edge technology.
- Industry Left Col
- Industry Right Col