
Deepak Kansal
SENIOR TECHNICAL SPECIALIST , HCL
Writes About :
Deepak is a seasoned BI developer working in Utilities client for a decade now, enabling them in the transformation of the self-service journey and empowering the users with the right tool sets and mindset to make the self-service transition a success.
Utilities have Big Data and it is a huge thing in utilities to analyze those data sets and patterns to really understand there customer behavior pattern, changes in business due to weather, enhance their customer satisfaction ratios, and enhance ener...