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Ever since the world's first completely automated, unmanned, and remotely operated oil and gas platform became operational in 2019, digitalization has emerged as a strategic priority across industry boardrooms. The paradigm shift to digital solutions...
Travel and hospitality has been among the most affected industries in the COVID-19 crisis. With around 75 million jobs at risk worldwide and a USD 2.1 trillion loss in GDP, the industry has been undeniably affected on a very large scale. From a value...
With the world facing the unprecedented impact of COVID-19, organizations are trying to balance plummeting demand, disruptions in supply chains, and other critical issues. For the first time, these businesses are looking at remote workplaces being a ...
The COVID-19 pandemic has brought in a number of substantial restrictions, all of which have impacted the retail industry greatly. From supply chains to fluctuating demand, the retail industry faces many challenges at present. Retail outlets are havi...
In today’s technologically disruptive world, it isn’t enough to simply provide an amazing product. Customers want more. They demand experiences that engage and amaze them. This shift in consumer expectations has already impacted business culture and ...
In our first post we discussed the hurdles enterprises face in their efforts to address changing customer expectations and evolving technological paradigms. We introduced the 3R Approach to Digitization and how its three dimensions - Rethinking produ...
Enterprises now have access to cutting-edge tools and technologies that can help them execute this approach effectively and have complete clarity on their own operations. Key technologies such as the Internet of Things (IoT), machine learning, artifi...
The customer’s no longer who she used to be, so why are you the same? A large number of businesses have found themselves struggling to cope with customer expectations in the digital era. The primary deterrent has been their inability to reimagine the...
Personalization of services has become a key imperative and business driver for utilities. Electricity is being increasingly seen not as a commodity but an experience, and customer experience is set to take off in the segment with customized services...
Jennie is buying her monthly groceries online. She checks out a pack of organic cereals, really likes one, but it falls a bit outside her budget. She decides she doesn’t really need it. The next day, while on her way to office, she passes by a store ...
M&A activities involve a lot of painstaking effort at a pre-merger stage to plan and to finally get to a point where the business case is understood and applied. Market conditions in the current age are intrinsically dynamic, and poor planning often ...