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Network SLA
467
Once the service provider has successfully completed VNF migration, the onus is on the enterprise network service operator to ensure SLA adherence. HCL has compiled years of IT experience to build Active Network SLA Monitoring (ANSM) – a VNF...
 Cellular Operators
1,069
5G is expected to stir a revolution that will cater to the massive data thirst in the coming decade. This is where mobile cellular operators are expected to take a significant slice of the pie. This blog takes a look at where the cellular operators...
Backbone Networks
618
The blog discusses about the backbone network challenges of telecom service providers (TSPs) and how SDN-based hybrid Telco backbone network transformation would help them.
MONETIZATION IN NEXT-GEN MOBILE NETWORKS
570

Jan 04, 2017

MONETIZATION IN NEXT-GEN MOBILE NETWORKS

Sachin Mudholkar Senior Solutions Architect

Three ‘A’s are essential for monetization from the next generation mobile networks: Amend, Adapt, Analyze. ‘Amend’ is to reduce the current operating cost for the network. ‘Adapt’ is to maintain the changes happening across the world due to the...
The Game Changer
531

Dec 07, 2016

SDN/NFV: The Game Changer

Sathish Kumar M General Manager

The Telecom Service Providers (TSPs) are constantly challenged by the dynamic needs of the digital savvy customers and an increase in competition from non-telco players. While most of these challenges are mainly from the in-house assets, the market...
Telecom
2,304

Nov 11, 2016

How Telecom Operators Can Harness the Internet of Things

Anil Ganjoo Corporate Vice President & Head Telecom, Media & Entertainment

IoT can help Telecom operators deliver innovative, value added products and services, and end-to-end solutions, to its enterprise clients. Read this blog to know some of the potential monetization routes they can explore.
Harnessing data analytics
800

Sep 16, 2016

Harnessing data analytics to enhance customer experience and reduce churn

Anil Ganjoo Corporate Vice President & Head Telecom, Media & Entertainment

This blog underlines how CSPs can use analytics tools to glean actionable insights on subscriber behavior and engagement, for personalizing products and services, and thereby, converting customers into brand ambassadors
Telco Network
501
With the imminent success of cloud operations and virtualization in the data centre and application world, now the focus has shifted to the networks to be virtualized and to leverage cloud infrastructure as common base
Comprehensive Digital Transformation for enhanced customer experiences
1,220
The telecom industry, is currently striving to address a wave of challenge and transformation.Discover how organizations can combat challenges by altering their focus from ‘quality of service’ to ‘customer experience’.
Network SLA
467
Once the service provider has successfully completed VNF migration, the onus is on the enterprise network service operator to ensure SLA adherence. HCL has compiled years of IT experience to build Active Network SLA Monitoring (ANSM) – a VNF...
Contact Center
1,153
If there is one industry which can be revolutionized with the advent of Analytics, AI and ML technologies, it is in the Contact Center (CC) space. Today, 9 out of 10 businesses differentiate themselves based on Customer Experience (CX) and Employee...
Strategizing Sales in a New Communications-Driven World
266
IT has evolved from being the back office to being ubiquitous however organizations are now using it to reach out and make a new channel for generating sales
Backbone Networks
618
The blog discusses about the backbone network challenges of telecom service providers (TSPs) and how SDN-based hybrid Telco backbone network transformation would help them.
5G
172
The proliferation of 5G will enable advertisers to develop interactive advertising experiences which are routed directly to an individual. With faster loading of landing pages and videos, users will be more engaged and connected with content and...
Telco Network
501
With the imminent success of cloud operations and virtualization in the data centre and application world, now the focus has shifted to the networks to be virtualized and to leverage cloud infrastructure as common base
eSIM
532
The term "eSIM" relates to a new standard being promoted by the GSMA - the association that represents network operators worldwide. An eSIM is an electronic SIM card which will replace the physical, plastic SIM card all current smartphones use with...
Net Neutrality
360

Mar 27, 2018

Net Neutrality and Healthcare

Dhinesh Muthuvel Global Engagement Manager

The FCC’s move to repeal net neutrality has been controversial. The action is expected to encourage service providers to expand their operations to underserved areas and affect all areas, including healthcare. We list three scenarios and their...

How Cellular Operators can gain massive-IoT market share through 4.5G/5G Services
Jeetendra Vishwakarma - Technical Specialist | February 16, 2017
1069 Views

5G is expected to stir a revolution that will cater to the massive data thirst in the coming decade. This is where mobile cellular operators are expected to take a significant slice of the pie. This blog takes a look at where the cellular operators stand and how much are they expected to gain from the massive-IoT market share.  

 


SDN-based Hybrid Telco Backbone Networks
Sathish Kumar M - General Manager | February 3, 2017
618 Views

The blog discusses about the backbone network challenges of telecom service providers (TSPs) and how SDN-based hybrid Telco backbone network transformation would help them.


MONETIZATION IN NEXT-GEN MOBILE NETWORKS
Sachin Mudholkar - Senior Solutions Architect | January 4, 2017
570 Views

Three ‘A’s are essential for monetization from the next generation mobile networks: Amend, Adapt, Analyze. ‘Amend’ is to reduce the current operating cost for the network. ‘Adapt’ is to maintain the changes happening across the world due to the surge of data from various devices. And ‘Analyse’ is synonymous to digging in the gold mine. This blog talks about how Software Defined Network (SDN), Network Function Virtualization (NFV) and Analytics can be the game changers in this area.


SDN/NFV: The Game Changer
Sathish Kumar M - General Manager | December 7, 2016
531 Views

The Telecom Service Providers (TSPs) are constantly challenged by the dynamic needs of the digital savvy customers and an increase in competition from non-telco players. While most of these challenges are mainly from the in-house assets, the market challenges also bother the TSPs in all new dimensions. This blog provides a high-level view of the key challenges faced by TSPs and how SDN/NFV is driving the network transformation and truly a game changer


How Telecom Operators Can Harness the Internet of Things
Anil Ganjoo - Corporate Vice President & Head Telecom, Media & Entertainment | November 11, 2016
2304 Views

IoT can help Telecom operators deliver innovative, value added products and services, and end-to-end solutions, to its enterprise clients. Read this blog to know some of the potential monetization routes they can explore.


Harnessing data analytics to enhance customer experience and reduce churn
Anil Ganjoo - Corporate Vice President & Head Telecom, Media & Entertainment | September 16, 2016
800 Views

This blog underlines how CSPs can use analytics tools to glean actionable insights on subscriber behavior and engagement, for personalizing products and services, and thereby, converting customers into brand ambassadors


Cocktail of Network Orchestrators for Telco
Mukta Agarwal - General Manager,Engineering R&D Services | August 29, 2016
501 Views

With the imminent success of cloud operations and virtualization in the data centre and application world, now the focus has shifted to the networks to be virtualized and to leverage cloud infrastructure as common base


Digital Transformation for Telcos can enhance customer experience
Rupy Sikka - Vice President, HCL Engineering R&D Services | July 27, 2016
1220 Views

The telecom industry, is currently striving to address a wave of challenge and transformation.Discover how organizations can combat challenges by altering their focus from ‘quality of service’ to ‘customer experience’.


How Customer Lifecycle Management improves the Utilities & Telecom Industry
Rachit Chawla - Deputy General Manager ? Business Services | June 25, 2015
542 Views

In an era of rapidly evolving technology, utility companies are constantly on the look-out for innovative and differentiated value propositions and strategies that can revitalize overall customer experience, boost market coverage, ward off competition, and stay relevant. Broadband over Power Line (BPL) - the ability to stream data signals over existing power line infrastructure - is one such innovation with immense potential, offering a unique transformative opportunity that promises to unlock hidden value, drive resilient growth, and enhance ROI.


Strategizing Sales in a New Communications-Driven World
Amit kumar Agarwala - General Manager | June 18, 2015
266 Views

IT has evolved from being the back office to being ubiquitous however organizations are now using it to reach out and make a new channel for generating sales