What is Utilities Engage 2.0?

21st century Utilities are moving towards an era where customers want to connect with their Utilities provider in a more automated, intelligent, self-managed and secure ways. In response, HCL Utilities Industry Practice has released Utilities Engage 2.0, a reusable industry template, built on the latest SAP platforms including: S/4HANA, Hybris and SAP Cloud Platform. This solution accelerator encapsulates HCL’s vast experience in this field, while adopting leading technologies such as IoT, Automation, and Machine Learning to come up with a pre-built library of industry specific IP and applications.

The Benefits:

  • Access to millions of potential customers through trusted channels
  • Lower customer acquisition costs
  • Higher customer satisfaction and sales
  • Faster creation and adoption of new product lines

What is Utilities Engage 2.0?

21st century Utilities are moving towards an era where customers want to connect with their Utilities provider in a more automated, intelligent, self-managed and secure ways. In response, HCL Utilities Industry Practice has released Utilities Engage 2.0, a reusable industry template, built on the latest SAP platforms including: S/4HANA, Hybris and SAP Cloud Platform. This solution accelerator encapsulates HCL’s vast experience in this field, while adopting leading technologies such as IoT, Automation, and Machine Learning to come up with a pre-built library of industry specific IP and applications.

The Benefits:

  • Access to millions of potential customers through trusted channels
  • Lower customer acquisition costs
  • Higher customer satisfaction and sales
  • Faster creation and adoption of new product lines