What is Utilities Engage 2.0?
21st century Utilities are moving towards an era where customers want to connect with their Utilities provider in a more automated, intelligent, self-managed and secure ways. In response, HCL Utilities Industry Practice has released Utilities Engage 2.0, a reusable industry template, built on the latest SAP platforms including: S/4HANA, Hybris and SAP Cloud Platform. This solution accelerator encapsulates HCL’s vast experience in this field, while adopting leading technologies such as IoT, Automation, and Machine Learning to come up with a pre-built library of industry specific IP and applications.
- Access to millions of potential customers through trusted channels
- Lower customer acquisition costs
- Higher customer satisfaction and sales
- Faster creation and adoption of new product lines