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HCL Technologies

HCL Business Services for Water Industry

HCL Business Services for Water Industry

HCL offers meter to cash, customer service, ERP migrations, customer journey management to water value chain for managing & protecting water resources. We help clients to Improve customer base by providing great CX and reducing customer’s effort for doing business, contextually target customers through insights driven by Big Data Analytics, optimize business spend through Automation, CI levers and Dynamic Pricing Models. We understand the tectonic shift in water industry driven by Open Water, OFWAT guidance to improve CX, climate change and advent of disruptive technologies. The key trends and our understanding of the same are depicted below:

  • Stellar Consumer Experience & Integrated Resource Management
  • Big Data And Water Intelligence Predictive Analysis 
  • Disruptive Innovation, Being The Industry Integrator, The Digital Customer
  • New Laws And Regulations


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