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With more options available to consumers than ever before, brands have quickly come to learn competing on price and promotions, alone, is nothing but a race to the bottom. Customer experience management is the new battleground – with industries of all shapes and sizes now attempting to meet the unique needs of the individuals they serve through a more personalized approach.
MAX Personalization is an AI-powered Personalization Anywhere™ platform that delivers individualized experiences at every customer touchpoint: web, apps, email, kiosks, IoT, and call centers. The platform’s data management capabilities provide for a unified view of the customer, allowing the rapid and scalable creation of highly targeted digital interactions. Read the brochure to know more.