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Our Post Market Surveillance CoE offerings has a group of highly qualified professionals, with expertise in various domains like complaint handling, PMS documentation etc. By using the right kind of tools & techniques and product experience, we have been able to review 575K+ complaints and have reduced complaint cycle time by 50%. Our complete service offerings portfolio includes complaint handling, vigilance and trend reporting, value added services and enablers & accelerators. With our 360-degree benefits covering aspects like cost effective solutions, PMS domain expertise, PMS processes and templates, automation tools, PMS-ready resource pool and flexible engagement models, we have provided many effective solutions to our customers. Our CoE team also takes care of training through their knowledge management structure.
Download this brochure to find out more about our Post Market Surveillance CoE capabilities and our success stories.