Digital transformation has reshaped the travel and hospitality sector. The focus now rests on innovation and experience to reach business goals. Customer experience, operational excellence, and asset management are the key business drivers. Emerging technologies such as AI, IoT, cloud and mobility are the enablers of initiatives that are delivering business impact.   HCL’s dedicated Travel and Hospitality Center of Excellence is driving domain capabilities and innovation for this sector. The practice has already delivered solutions such as digital crew management, digital platform implementation, MRO and inventory management, end-to-end infrastructure services, disruption management, and quality as a service with tangible outcome for its clients.          

Digital transformation has reshaped the travel and hospitality sector. The focus now rests on innovation and experience to reach business goals. Customer experience, operational excellence, and asset management are the key business drivers. Emerging technologies such as AI, IoT, cloud and mobility are the enablers of initiatives that are delivering business impact.   HCL’s dedicated Travel and Hospitality Center of Excellence is driving domain capabilities and innovation for this sector. The practice has already delivered solutions such as digital crew management, digital platform implementation, MRO and inventory management, end-to-end infrastructure services, disruption management, and quality as a service with tangible outcome for its clients.