Unified Commerce Platform

Overview

success depends on the ability to make and execute decisions quickly across inventory, pricing, promotions, fulfillment and returns. However, when these functions operate in silos, organizations often face inconsistent customer experiences, higher operational costs and slower responses to market change.

By establishing a unified execution foundation across commerce operations, organizations can create greater alignment, visibility and operational consistency. Combined with governed and real-time orchestration, the offering enables teams to reduce manual effort, accelerate execution and continuously optimize performance across channels.

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Unified Commerce Platform

Key Features

Unified operations
Unified operations

A single source of truth across inventory, pricing, fulfillment and returns

Intelligent automation
Intelligent automation

Automating operational and merchandising decisions with governed AI

Connected execution
Connected execution

Coordinating workflows across the commerce lifecycle to improve consistency and reliability

Continuous optimization
Continuous optimization

Improving performance through real-time visibility and operational insights

Scalable transformation
Scalable transformation

Accelerating adoption through reusable frameworks and proven delivery models

Key Benefits

5%–15% improvement in conversion performance
5%–15% improvement in conversion performance
50%–80% faster pricing and promotion execution
50%–80% faster pricing and promotion execution
20%–40% reduction in release lead time
20%–40% reduction in release lead time
10%–25% reduction in order cancellations
10%–25% reduction in order cancellations
30%–60% fewer promotion leakage incidents
30%–60% fewer promotion leakage incidents
10%–25% reduction in returns handling costs
10%–25% reduction in returns handling costs
DBS Digital Business Brochure Unified Commerce Platform