Agile Omni channel Transformation Framework | HCLTech

Agile Omni channel Transformation Framework

Does your complex business & technology landscape hold you back from delivering seamless Omnichannel customer experience?

Does your complex business & technology landscape hold you back from delivering seamless Omnichannel customer experience?

HCLTech helped increase Omnichannel transformation velocity and efficacy for a leading global home furnishing brand. Read the report to learn more about HCLTech’s Agile Omnichannel Transformation Framework, which includes

  • Approach to a Business Capability Roadmap for Omnichannel
  • Well defined – “why”, "what” and “how” gates towards an agile transformation
  • Enablement to KPI driven decisions
  • Technology Heat Map Overlay for build v/s buy decisions

Technology Heatmap

Download the Case study