Does your complex business & technology landscape hold you back from delivering seamless Omnichannel customer experience?
Does your complex business & technology landscape hold you back from delivering seamless Omnichannel customer experience?
HCLTech helped increase Omnichannel transformation velocity and efficacy for a leading global home furnishing brand. Read the report to learn more about HCLTech’s Agile Omnichannel Transformation Framework, which includes
- Approach to a Business Capability Roadmap for Omnichannel
- Well defined – “why”, "what” and “how” gates towards an agile transformation
- Enablement to KPI driven decisions
- Technology Heat Map Overlay for build v/s buy decisions
Download the Case study