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Transforming Customer Service for a Leading Electronics Retailer
Enterprise applications transformation | Case study

Transforming Customer Service for a Leading Electronics Retailer

HCLTech delivers a seamless omnichannel experience for improved customer satisfaction

Strengthening regulatory adherence for a leading retail bank through real-time compliance checks
Business Process Operations | Case study

Strengthening regulatory adherence for a leading retail bank

HCLTech integrates advance compliance tools and leverages GenAI to overcome operational and regulatory barriers for a global retail bank.

European bank
Business Process Operations | Case study

Driving KYC transformation across the enterprise for a leading European bank

HCLTech empowered a leading European bank to streamline the KYC process, thus enhancing compliance and efficiency

Automating chargeback processing for a regional European bank to enhance efficiency and customer satisfaction
Business Process Operations | Case study

Automating chargeback processing for a regional European bank to enhance efficiency and customer satisfaction

HCLTech addressed the complexities of chargeback management through its comprehensive automation and advanced analytics suite of solutions

Sanction and screening services for a leading European investment bank
Business Process Operations | Case study

Sanction and screening services for a leading European investment bank

HCLTech transformed the global sanctions and transaction screening landscape with a robust quality assurance framework

Transforming transaction monitoring for a leading Australian payments fintech organization
Business Process Operations | Case study

Transforming transaction monitoring for a leading Australian payments fintech organization

HCLTech helped a leading Fintech organization to navigate complex business expansion challenges

Enhancing credit bureau disputes and fraud management for a leading American financial institute
Business Process Operations | Case study

Managing credit bureau disputes and fraud control

Harnessing the power of AI for efficient dispute resolution and fraud detection

How modernized IT became a revenue powerhouse for a leading industrial manufacturer
Modern Applications | Case study

How IT Became a Revenue Powerhouse for a Leading Industrial Manufacturer

Enabling a global industrial manufacturer to save millions and streamline operations with HCLTech's application management expertise

HCLTech defines marketing content delivery platform and roadmap for transformation journey
Enterprise platforms and edge services | Case study

Digital transformation program execution for world's top law firm

HCLTech defines marketing content delivery platform and roadmap for transformation journey

Setting up next generation digital engagement platform for streamlined transform
Enterprise transformation advisory | Case study

Setting up next generation digital engagement platform for streamlined transformation

HCLTech defined future-ready omnichannel platform and roadmap for transformation journey

Enhancing Utility Operations with AIOps Solutions
Energy and Utilities | Case study

Enhancing Utility Operations with AIOps Solutions

A leading utility improves efficiency, incident response and compliance with HCLTech's scalable Broadcom AIOps solution

Driving Operational Excellence for Global Automotive Financial Services Provider
Financial Services | Case study

Driving Operational Excellence for Global Automotive Financial Services Provider

Achieved 85% faster resolution and 10% fewer incidents with streamlined processes

Our Areas of Expertise

With expertise in Digital, Engineering and Cloud, we deliver solutions that fulfill the traditional, transformational and future needs of clients across the globe.

Digital
Digital Animated

Digital

HCLTech’s end-to-end Digital offerings enable enterprises to increase business resilience, improve operational efficiency and deepen client engagement.

Explore our Digital Offerings
Engineering
Engineering Animated

Engineering

HCLTech Engineering and R&D services (ERS) empower enterprises to improve time-to-profit, accelerate product development and maximize return on innovation.

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Cloud
Cloud Animated

Cloud

HCLTech’s exclusive CloudSMART offerings and services enable organizations to optimize cloud to accelerate innovation and agility at scale.

Explore our Cloud Solutions
AI
AI Animated

AI

HCLTech empowers organizations across industries to identify and seize opportunities to leverage AI and GenAI to automate and accelerate business processes.

Explore our AI Services
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