Driving comprehensive IT solutions for a multinational telecommunications company | HCLTech
Driving comprehensive IT solutions for a Telecom company

A Finland-based multinational telecommunications company faced persistent issues with their Kinaxis application, including user login issues, demand archive table bugs, and configuration errors. To address these challenges, our team developed a comprehensive solution that involved creating a SOP-based document for quick troubleshooting, automating the client's daily workflow, creating a demand archive table to capture missing records, and developing knowledge aricles for repeated errors. Our solution helped the client improve their operational efficiency, reduce system errors, and drive business growth.

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