What's Next in Automation? The Answer Might Surprise You
In today's competitive business landscape, a future-proof enterprise strategy that utilizes digital technologies is crucial for success.
At HCLTech, we believe cognitive automation is the key to unlocking your organization's full potential. Our cognitive automation solutions and services suite offers significant opportunities for leaders like you to achieve real cost savings, speed up delivery times, scale operations efficiently and create innovative operating models where humans and machines work together seamlessly. Whether you are exploring cognitive robotic process automation or looking for comprehensive intelligent automation solutions, we are here to help you through this transformative journey.
Smart Automation Solutions that Actually Work for Your Business
Our solution portfolio helps you realize your true potential and uncover value at every step of your transformation journey.
Robotic Process Automation (RPA)
HCLTech partners with leading automation providers for RPA to shorten time-to-market, enhance service delivery, reduce year-over-year costs, minimize manual intervention and drive predictability to address significant business challenges that organizations face. Our cognitive process automation approach ensures your RPA implementation goes beyond simple task automation to deliver real business value.
digitalCOLLEAGUE
A domain-intensive, role-based, single-UI platform that focuses on elevating the role of the human workforce and transforming the way transactions are processed across business operations. This cognitive automation platform represents the future of workplace collaboration between humans and AI.
EXACTO™
Harnesses the latest innovations in AI, machine learning and computer vision techniques to interpret, extract and read both structured and unstructured text information. As part of the cognitive automation in IT portfolio, EXACTO™ transforms how organizations handle document processing.
Toscana
A business process suite that provides a platform for business stakeholders to drive enterprise-wide digital transformation. This solution exemplifies how cognitive automation platforms can revolutionize your digital operations.
iMPACT Analytics
Our iMPACT Analytics framework is built to seamlessly streamline digital operations across enterprises' traditional front, middle and back-office setups. It is one of our most powerful digital technology solutions for data-driven decision-making.
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Case Studies
Reimagining in-store experiences for a leading telecom giant
AI-led video analytics platform to drive greater efficiency in monitoring operations
Streamlining ITSM with GenAI: Faster Onboarding, Smarter Support
Smart Analytics for a Global Industry Leader
Transforming e-commerce performance with 100% uninterrupted availability
AI-led identification of early signs of rust and corrosion across vast industrial surfaces
Trends and Insights
Rethinking operating models for an AI-driven future
The enterprise imperative: Addressing process challenges in the age of Agentic AI
The pre-built revolution: How modular GenAI solutions are redefining market fit
Ready to transform your business with cognitive automation?
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Frequently Asked Questions about Cognitive Automation
At HCLTech, cognitive automation refers to our advanced suite of solutions that combine AI, machine learning and intelligent automation to streamline complex business processes. We leverage deep domain expertise to automate both routine and judgment-based tasks, enabling clients to achieve greater efficiency, accuracy and scalability across their digital operations.
Our cognitive automation leverages AI and machine learning to interpret data, recognize patterns and make informed decisions in real time. We use these technologies to automate complex, data-driven tasks—such as document processing and predictive analytics—enabling clients to unlock new efficiencies and insights while reducing manual intervention and human error.
Our platforms include intuitive single-UI dashboards, intelligent document processing, workflow automation, advanced analytics, seamless integration with enterprise systems and role-based digital assistants. We design these features to enhance user experience, accelerate process automation and promote effective collaboration between human workers and AI-driven solutions.
Cognitive robotic process automation (RPA) goes beyond rule-based automation by incorporating AI and machine learning. While traditional RPA handles repetitive, structured tasks, our cognitive RPA can process unstructured data, adapt to exceptions and make decisions—enabling clients to automate more complex, value-driven business processes with greater flexibility.
Our managed services cover end-to-end automation lifecycle management, including process assessment, solution implementation, license consolidation, demand forecasting and technical advisory. We provide ongoing monitoring, optimization and support, allowing clients to scale automation initiatives confidently while maintaining business continuity and maximizing operational efficiency.
We future-proof businesses by enabling them to adapt quickly to changing market demands and technological shifts. Our cognitive automation solutions help clients scale operations, reduce costs and foster innovation, ensuring organizations stay resilient and competitive. By integrating intelligent automation, we empower clients to continuously optimize and transform their processes for long-term success.
We power cognitive automation with a robust blend of AI, machine learning, natural language processing, computer vision and advanced analytics. Our platforms, such as digitalCOLLEAGUE and EXACTO™, seamlessly integrate these technologies, allowing clients to automate diverse business functions and push the boundaries of what’s possible in digital operations.
What sets HCLTech apart is our deep industry expertise, proven frameworks and domain-focused platforms. We deliver end-to-end cognitive automation tailored to each client’s needs, ensuring seamless integration, scalability and high ROI. Our solutions go beyond task automation, driving true digital transformation and fostering human-AI collaboration at every level.
Our tools are designed to complement and enhance human capabilities. By automating repetitive or complex tasks, we free up employees to focus on higher-value activities. Platforms like digitalCOLLEAGUE foster seamless collaboration between people and AI, improving productivity, reducing errors and empowering teams to drive innovation and business growth.
Security is foundational to our automation platforms. We implement robust access controls, data encryption, compliance with global standards and continuous monitoring to safeguard client data and processes. Our commitment to security and privacy ensures clients can trust us to protect their digital operations while driving innovation through cognitive automation.