Cybersecurity Solution: Consumer Services Enterprises Security

Securing customer trust

Consumer expectations are at an all-time high and retail and consumer services companies are constantly working to innovate and offer new experiences. In their efforts, it is clear that the one thing retail and consumer services companies cannot compromise on, is customer trust and brand reputation.

Unfortunately, digital threats such as identity theft and financial fraud have become increasingly common as both businesses and customers shift their activities online. It is highly important for retail and consumer organisations to protect both their customers and their business from these threats.

Modern retail and consumer services businesses need a dynamic and resilient cybersecurity approach, backed by next-gen security technologies. HCLTech offers end-to-end next-gen security services, encompassing Security Consulting and Architecture, Infra and Cloud Security, Identity and Access Management, Data Security and Privacy, Anti-phishing, Vulnerability Management and much more.

Our proprietary frameworks such as Dynamic Cybersecurity, Digi-i-Fort, 3PAS, PrivacyOps and others also help to improve security response significantly and secure critical assets, such as intellectual property, human capital, and digital platforms against data frauds and cyber-attacks.

Key challenges and HCLTech’ Solutions

Supply chain security

The most notable breaches among retail and consumer service organizations in recent times have been in the space of supply chain security, namely Target and SolarWinds. Supply chain security is a broad area that includes everything from physical threats, cyber threats, protecting systems and applications, and mitigating third-party risk from vendors and partners.

HCLTech’s Data Security and Data Privacy Services and Identity and Access Management services protect retail and consumer services organizations against risks from third-party access and internal breaches. HCLTech’s Infrastructure and Cloud Security services offers a comprehensive cybersecurity solution and security framework by managing security technologies, dynamically securing hybrid cloud, detecting and responding to threats, and securing every digital touch point

Digital brand protection

Retail and consumer services businesses are also constantly collecting consumer data for providing a tailored customer experience. Cybersecurity is critical as any data breaches can have far-reaching consequences on brand reputation.

HCLTech cybersecurity services including Infrastructure and Cloud Security, Application Security, Identity and Access Management, etc. offers a comprehensive cybersecurity solution and security framework by managing security technologies, dynamically securing hybrid cloud, detecting and responding to threats, and securing every digital touch point

Vulnerable IoT

Retail and consumer services enterprises rely on IoT ecosystems to streamline operations and logistics. Cybersecurity attackers strategically target vulnerabilities in these complex and large-scale networks using advanced tools and malware, which leads to disruption in the manufacturing process.

HCLTech’s 360° SecureOT framework ensures that consumer services businesses can discover, assess, architect, define, design, and implement an IT-OT cybersecurity solution that is designed for Industry 4.0

Operational disruptions

When it comes to cybersecurity, a consumer services organization’s greatest challenge is the complexity of its IT infrastructure. Malicious agents can misuse applications and systems by preying on unpatched vulnerabilities or misconfigurations, leading to system failures and delayed operations.

For Disaster Recovery and Business Resiliency, HCLTech’s five-phase delivery methodology ensures a hosted and managed disaster recovery and cybersecurity solution that strengthens business continuity