BPM Services and Solutions: Business Process Management Services | HCLTech
Customer Relationship Management Services

Unlock Business Agility and Propel Your Business beyond Adaptability

Transform your business with our workflow automation solutions, streamlining processes, enhancing efficiency and delivering a seamless connected experience. Our comprehensive suite empowers you to optimize workflows, boost productivity and foster business agility. Embrace our innovative case management approach to elevate customer satisfaction, resolve inquiries and drive long-term loyalty.

Experience the transformative power of our Business Process Management (BPM) capabilities and achieve unparalleled success in today's dynamic business landscape.

Our Services

Propelling Transformation with Process Excellence

By leveraging cutting-edge technologies, industry best practices and strategic insights, we enable seamless transitions, optimize operational efficiency and streamline processes.

Advisory and consulting

Advisory and consulting

Begin your BPM journey with our comprehensive range of expert services. We provide thorough readiness assessments, meticulous BPM product evaluations, advanced process mining techniques, insightful process consulting and effective adoption plan and roadmap governance solutions.

Modernization and transformation

Modernization and transformation

We offer specialized BPM transformation services that facilitate seamless transitions, version upgrades, UI Modernization and a pragmatic process reengineering approach to drive significant progress.

Platform implementations expertise

Platform implementations expertise

Optimize your workflow automation initiatives with our proficient platform implementation capabilities. We assist you in efficiently implementing and migrating to BPM platforms, enabling smooth legacy modernization and providing meticulous process modeling to streamline your operations.

CoE setup and advancement

CoE setup and advancement

Enhance BPM with our CoE services. Accelerate enterprise-wide BPM with proven methods and frameworks. Enjoy smooth transitions through change management. Leverage efficient and consistent BPM practices with reusable templates. Gain insights and best practices with our knowledge management solutions.


Maximizing Efficiency at Scale

HCLTech Advantage Pega

Empower your global Pega implementations with accelerated solutions, frameworks and playbooks for enhanced speed and consistent success.

HCLTech Advantage Appian

Drive efficiency and success in your global Appian implementations through our comprehensive solutions, frameworks and playbooks.

Partner Ecosystem

New Gen
Software AG

Success Stories

Awards and Recognitions

HCLTech Ranked #5 in HFS Pega Service Providers Top 10, 2021
HCLTech ranked #5 in HFS Pega Services Top 10 2021 report based on the assessment done across a defined series of criteria that included innovation, execution and voice of the customer.


Thoughts and News