HCLTech helps clients overcome process inefficiencies, siloed operations and slow response times with our BPM services. We streamline workflows, automate repetitive tasks and enable seamless integration across systems, driving agility and productivity. Our expertise ensures clients can focus on innovation, deliver standout experiences and adapt quickly to changing business needs.

Absolutely. HCLTech specializes in integrating BPM solutions with clients’ existing IT landscapes, including legacy systems and modern platforms. Our team ensures seamless data flow, minimizes disruption and maximizes interoperability, so clients can leverage BPM automation without sacrificing their current investments or business continuity.

HCLTech’s BPM advisory and consulting services cover readiness assessments, BPM product evaluations, process mining, strategic consulting and adoption planning. We provide roadmap governance and ongoing guidance, ensuring clients have the insights and support needed to make informed decisions and achieve their business process management goals.

HCLTech prioritizes effective change management by combining clear communication, stakeholder engagement and reusable templates. Our structured frameworks and knowledge management solutions guide clients through transitions, reduce resistance and foster adoption, ensuring BPM initiatives deliver lasting value and align with organizational objectives.

A BPM CoE is a dedicated team and framework that drives BPM adoption, best practices and continuous improvement across the enterprise. HCLTech’s CoE services accelerate BPM maturity, promote consistency and enable knowledge sharing, helping clients achieve operational excellence and maximize the impact of their BPM investments.

We start by understanding each client’s unique processes, challenges and goals. Our approach combines readiness assessments, process mining and strategic consulting to design BPM strategies that fit their environment. By leveraging industry best practices and advanced technologies, we deliver solutions that drive measurable improvements and sustainable transformation.

Our workflow automation solutions eliminate manual bottlenecks, reduce errors and accelerate decision-making. By automating routine tasks and connecting processes, we help clients boost operational efficiency, enhance compliance and deliver faster, more consistent client experiences. This empowers organizations to scale and innovate with confidence.

We manage BPM platform implementations through proven frameworks, deep platform expertise and structured methodologies. From initial rollout to migration and modernization, our team ensures seamless deployment, robust integration and effective change management. This minimizes risk, accelerates time-to-value and delivers reliable, scalable business process operations.

Yes, we specialize in modernizing legacy BPM applications. HCLTech handles version upgrades, user interface enhancements and pragmatic process reengineering. Our expertise ensures clients benefit from improved performance, scalability and user experiences, while minimizing disruption and preserving critical business knowledge throughout the modernization journey.

We have delivered BPM solutions across diverse industries, including banking, financial services, insurance, manufacturing, healthcare and retail. Our industry expertise allows us to address specific regulatory, operational and client experience challenges, ensuring tailored BPM strategies that drive measurable results for each sector.