We are Hyper-focused on Transformative Innovation with Microsoft Technology
We are experts in delivering custom Microsoft solutions that increase your organization’s productivity, streamline your business processes and help you delight your customers. We design solutions using the full Microsoft Business Applications solution stack, with GenAI and Agentic AI tools to:
- Personalize the customer experience
- Align sales and marketing
- Optimize financial processes and operations
- Enable resilient supply chains and modernize field service delivery
- Accelerate innovation with Low-Code/No-Code app development, automation tools
If you are looking for a trusted advisor for the solutions at the heart of your business, we can help.
Implementation and Support Services Across the Lifecycle of Your Technology Infrastructure
We provide end-to-end coverage of your digital transformation — from consulting and implementation services to run and migration support.
Assessing your needs from the Microsoft stack and how to structure it with our end-to end consulting services
- Technology architecture/infrastructure — analysis, design, scope
- App modernization — gap analyses, QA/UAT, localization
- Adoption and sustainment — BVA, change management, training
- Centers of Excellence — how CoEs work and why you need them
Evaluation, strategy and governance for getting your Microsoft solution designed, implemented and running
- Power Platform
- Dynamics 365 CRM and ERP workloads
- Azure and Microsoft Cloud
- Dataverse, AI Builder and DevOps
Operational support, training and education, compliance and lifecycle management for your new Microsoft solution
- Power Platform
- Dynamics 365 CRM and ERP workloads
- Azure and Microsoft Cloud
- Dataverse, AI Builder and DevOps
Our online readiness assessment and migration services help you determine when and how to move your Microsoft solution to the cloud
- Increased security, scalability and mobility
- Cost savings and faster time-to-value
- Automatic updates on all out-of-the-box and custom features
Welcome to our one-stop customer portal for those who have an active support agreement with our Microsoft Business Applications Practice
- Manage your support requests and PowerPack subscriptions
- Easily contact your PowerSuccess engineer
- Schedule time with a support engineer to discuss project/issue
The Blueprint for AI Leadership
In our 3rd edition of The Blueprint series, featuring 500 business and IT leaders, we reveal how organizations are navigating the age of GenAI and identify specific shifts in strategy, culture, data and architecture required to bridge the gap from experimentation to enterprise-wide leadership.
Only 11% of the organizations have a modern architecture capable of scaling AI adoption
We think these topics might interest you
Award-winning Delivery of Enterprise Technology Solutions Built on Dynamics 365 and Power Platform
Powered by data and intelligence, Dynamics 365 and Power Platform will help you empower your employees, engage your customers and optimize your operations.
Prepackaged Accelerators, Tools and IP Solutions for Dynamics 365 and Power Platform
We offer several industry-specific solutions to accelerate and streamline your Dynamics 365 implementation as well as product-specific tools that ensure you're getting the maximum ROI in the Microsoft stack.
Financial services industry solutions
Implement Dynamics 365 in weeks, not months
Our suite of Dynamics 365 accelerators is designed specifically for the unique CRM needs of banks, investment firms and insurance carriers, with prebuilt data models and processes.
Property management industry solutions
Deploy a future-ready CRM and ERP accelerator
PowerProperty is HCLTech's award-winning implementation solution for property management businesses, featuring complete integration of end-to-end front, middle and back-office processes.
Industry-agnostic rapid-deployment solutions
Prepackaged for lightning-fast implementations
These Dynamics 365 accelerators are built for rapid deployment of the Finance, HR, Field Service and Project Management workloads —all with the most common functionality prebuilt.
Legacy app modernization tool
Includes assessment, roadmap and modernization
Our prebuilt solution simplifies and streamlines the process of transitioning your legacy workloads to Microsoft Power Platform and Dynamics 365 and then continually monitoring and modernizing your application suite.
Contact center maturity model
Microsoft Digital Contact Center Platform (DCCP)
Quickly deploy Microsoft's enterprise DCCP solution across your organization, including seamless integration of Dynamics 365, Power Platform, Azure, Teams and the full Nuance communication platform.
Prebuilt Power Apps-based solutions
Award-winning business process applications
Our suite of off-the-shelf tools includes solutions for employee onboarding in HR, retail product recalls and fee forecasting for ProServe, as well as Power Platform app-maker enablement and CoE installations.
PowerPack add-ons
Easily extend your Microsoft D365 capabilities
Our PowerPack add-on tools provide marketing automation and process efficiency solutions to our customers. These solutions are innovative, intuitive and instrumental in helping you get the most out of your Microsoft investment.
News and Insights
Building frontier firms in healthcare through AI-driven ways of working
Reimagining healthcare operations by embedding AI into workflows to drive efficiency, scale and improved patient outcomes
Blogs
Case Studies
Fundamentally changing the shopping experience
Power Platform adoption tailored for Equinor’s culture by HCLTech’s expertise
HCLTech supports London Borough on multi-year, multi-tiered Microsoft journey
C.H. Robinson partnered with HCLTech to implement Microsoft Dynamics 365, streamlining operations, centralizing customer data and enhancing efficiency to drive innovation and growth.
We're an Award-winning and Microsoft-honored Partner
2024 Winner Microsoft Dynamics 365 Service Partner of the Year
2024 Finalist Microsoft Dynamics 365 Sales & Customer Insights Partner of the Year
2024 Finalist Microsoft Intelligent Automation Partner of the Year
2024 Winner Microsoft ANZ Partner of the Year
Leader in Everest Group's Microsoft Dynamics 365 Services PEAK Matrix® Assessment 2023
Microsoft Business Applications Inner Circle
Intelligent Automation Partner of the Year Finalist
Dynamics 365 Services Partner of the Year Finalist
Dynamics 365 Sales & Marketing Partner of the Year Finalist
Driving Enterprise Success Beyond Microsoft Biz Apps: The Microsoft Ecosystem at HCLTech
Our Microsoft ecosystem goes beyond Biz Apps, creating innovative solutions with artificial intelligence (AI), cloud computing and cybersecurity. Microsoft Azure provides scalable cloud infrastructure, empowering HCLTech to deliver advanced analytics, machine learning models and AI-driven insights to our customers. Tools like OneDrive, Teams and SharePoint drive seamless communication and data sharing among teams.
Let's Get Started
We're here to help you digitally transform with Microsoft Business Applications. Whether you have questions or need expert guidance, we're ready to assist you at any stage of your technology journey.
Frequently Asked Questions about Microsoft Business Applications
We implement the full Microsoft Business Applications stack, including Dynamics 365 CRM and ERP workloads, Power Platform, Azure cloud services, Dataverse, AI Builder and DevOps. From sales and marketing to finance, supply chain and field service, we design solutions tailored to your organization's specific needs and goals.
Yes. Our online readiness assessment and migration services help you determine exactly when and how to move your Microsoft solution to the cloud. Clients benefit from increased security, scalability, cost savings, faster time-to-value and automatic updates across all out-of-the-box and custom features.
Absolutely. Our prebuilt legacy app modernization solution simplifies the entire transition—from initial assessment and roadmap development through migration to Microsoft Power Platform and Dynamics 365. We also provide continuous monitoring and modernization, ensuring your application suite stays current, efficient and aligned with your evolving business needs.
PowerProperty is our award-winning implementation solution designed specifically for property management businesses. It delivers a future-ready CRM and ERP accelerator with complete integration of end-to-end front, middle and back-office processes, helping property managers streamline operations, improve client experiences and maximize their Microsoft Dynamics 365 investment.
Our run services provide comprehensive operational support after go-live, covering Power Platform, Dynamics 365 CRM and ERP workloads, Azure cloud services, Dataverse, AI Builder and DevOps. We also support training and education, compliance management and full solution lifecycle management, keeping your Microsoft environment healthy, current and performing optimally.
Our industry-specific accelerators and rapid-deployment solutions are prepackaged with the most common functionality already built in, significantly compressing timelines. For financial services clients, for example, we can implement Dynamics 365 in weeks, not months—without sacrificing quality, customization or long-term scalability.
PowerCare is our one-stop support portal, available to anyone with an active HCLTech Microsoft Business Applications support agreement. Through it, you can manage support requests and PowerPack subscriptions, contact your dedicated PowerSuccess engineer and schedule time with a support engineer to discuss your project or issue.
We offer a suite of Dynamics 365 accelerators built specifically for banks, investment firms and insurance carriers. These financial services industry solutions feature prebuilt data models and processes tailored to the unique CRM needs of financial institutions, enabling faster, more cost-effective implementations with lower customization risk.
Yes. Our contact center maturity model enables rapid deployment of Microsoft's enterprise Digital Contact Center Platform across your organization. We handle seamless integration of Dynamics 365, Power Platform, Azure, Teams and the full Nuance communication platform, delivering consistent, intelligent and personalized omnichannel client service experiences.
We embed GenAI and Agentic AI tools throughout our Microsoft Business Applications solutions to personalize client experiences, align sales and marketing, optimize financial processes and accelerate low-code development. Microsoft Copilot, our AI assistant for Power Platform, helps your teams build better apps faster and analyze data more effortlessly.