Leading the way in customer centricity with next-gen solutions
As the life sciences industry accelerates its digital transformation, Veeva’s advanced solutions are redefining how organizations navigate the complexities of drug and device lifecycles. Recognized as Veeva’s preferred partner across development, quality and commercial clouds, HCLTech brings deep expertise and proven execution capabilities to help clients achieve faster, smarter outcomes.
An early adopter of AI, we have curated specialized offerings across medical and commercial value chains, built on cognitive intelligence, GenAI, Agentic AI and advanced AI. With Veeva's vision of connected software, connected data and deep application AI, our HCLTech solutions have been curated to work alongside a Veeva ecosystem and add to the business outcomes. At Veeva Commercial Summit, in addition to our AI solutions, we will showcase our extensive expertise in life sciences, including business consulting, technology consulting, implementation, managed services, data migration, services to move to Vault CRM, training and business process services.
Join us in Madrid to witness our commitment to driving industry innovations and leveraging advanced technologies and methodologies.
Focus Areas
AI-driven predictive engagement
Harness the power of your commercial data from sources including Veeva CRM, commercial data lakes, customer data platforms and social engagement to aid AI-driven micro-segmentation, behavioral analytics and dynamic call planning for on-demand sales enablement and predictive engagement with your customers.
Global centralized customer experience
GenAI, Agentic AI and advanced AI power centralized HCP and patient experience hubs across global and regional channels. These hubs deliver unparalleled customer experiences with real-time, single-pane-of-glass visibility into engagement and experience KPIs—fully integrated with next best engagement recommendations.
Accelerated move to Veeva Vault CRM
Accelerate your movement to Veeva Vault CRM with our comprehensive offerings, services and solutions across integrations, custom app migration, testing and validation. This suite includes GenAI-driven code converters, architecture recommendation engine, integration flow designers and automated regression test scripts.
Boost Veeva adoption with global training services
Unlock faster adoption of Veeva Vault with HCLTech’s Global Training Group. Our training specialists deliver proven methodologies, industry best practices and structured programs to ensure confident day-one readiness, minimize disruption and harness the full potential of your investment.
Our Solutions
As a partner to Veeva, we prioritize delivering cutting-edge solutions to the life sciences industry. Our focus spans domains from clinical to commercial, all with the goal of delivering better patient outcomes.
Global centralized HCP experience hub
GenAI-based HCP engagement suite with real-time engagement visibility
Global centralized patient experience hub
GenAI-based patient engagement suite with real-time engagement visibility
Support framework for move to Vault CRM
A suite of services, offerings and accelerators to streamline and accelerate your movement to Vault CRM
Veeva COE delivery model
Streamlined, scalable and productized model for Veeva services to harness synergies
Portal implementation services
Create simplified meaningful experiences for your customers through HCLTech ADVantage Experience
SKETCH
Reduce effort for Veeva Vault migrations by over 40% through pre-built pipelines and automated data testing
GenAI assisted case- intake and processing
GenAI-powered case intake suite with automated data capture, validation and narrative creation
Training for Veeva Vault suite deployment
Scenario-based and role-focused training services with tailored learning frameworks
Partnership Highlights
Global clients
Users supported
Business users trained
Countries served
In the Spotlight
Shaping the future of care and technology: Revolutionizing patient experiences
For over 20 years, HCLTech has partnered with life sciences and healthcare enterprises to enhance patient experiences, deploy advanced technology and ensure regulatory compliance, driving growth and transformation at scale.
Playing now
Shaping the future of care and technology: Revolutionizing patient experiences
For over 20 years, HCLTech has partnered with life sciences and healthcare enterprises to enhance patient experiences, deploy advanced technology and ensure regulatory compliance, driving growth and transformation at scale.
Playing now
Accelerating commercial excellence in life sciences with Veeva, GenAI and data
Sadagopan Singam, Executive Vice President and Global Leader for Commercial Apps, outlines how HCLTech leverages Veeva systems to enable hyper-personalized, compliant and omnichannel customer experiences.
Playing now
Empowering innovation: Drive efficiency in your commercial value chain with data and AI
Dr. Sandesh Prabhu, Senior Vice President, highlights HCLTech's commitment to transforming the life sciences industry by leveraging GenAI to drive innovation, scale excellence and deliver impactful, data-driven solutions.
