NEW YORK and NOIDA, India, Feb 14, 2025—HCLTech, a leading global technology company, has been named a Leader in Everest Group’s 2024 B2B Sales Services PEAK Matrix® Assessment. The recognition highlights HCLTech’s comprehensive B2B and B2C sales services, advanced GenAI solutions and its capability to deliver next-gen sales solutions globally.
HCLTech’s B2B and B2C sales services encompass inside sales, account management, contract management, sales enablement and operations, supported by a dedicated team across key regions.
Leveraging robotic process automation (RPA), sales chatbots and GenAI-driven tools, HCLTech enhances customer experiences and streamlines sales cycles. The company’s investments in digital sales solutions include a mature analytics engine for real-time insights and predictive analytics.
“HCLTech’s proprietary tools, designed for e-commerce optimization, AI-driven knowledge management, streamlined account management, and mobile sales accessibility, reinforce its industry leadership,” said Divya Baweja, Practice Director, Everest Group. “The company’s strategic partnerships with leading technology providers like Verloop, Kore.ai, Sirionlabs, Workato and Salesforce further strengthen its capabilities in delivering end-to-end sales solutions.”
“HCLTech is committed to transforming B2B sales with innovative, digital solutions,” said Raghu Kidambi, Corporate Vice President and Global Head, Business Process Operations, HCLTech. “Our integrated platforms, which include GenAI and predictive analytics, optimize sales cycles and enhance customer experiences.”
To access the report, visit HCLTech Leads Everest Group’s 2024 B2B Sales Services PEAK Matrix | HCLTech
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About Everest Group
Everest Group is a leading global research firm helping business leaders make confident decisions. Everest Group's PEAK Matrix® assessments provide the analysis and insights enterprises need to make critical selection decisions about global services providers, locations, and products and solutions within various market segments. Likewise, providers of these services, products, and solutions, look to the PEAK Matrix® to gauge and calibrate their offerings against others in the industry or market. Find further details and in-depth content at www.everestgrp.com.
About HCLTech
HCLTech is a global technology company, home to more than 220,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG and Public Services. Consolidated revenues as of 12 months ending December 2024 totaled $13.8 billion. To learn how we can supercharge progress for you, visit hcltech.com.
For further details, please contact:
Meredith Bucaro, Americas
meredith-bucaro@hcltech.com
Elka Ghudial, EMEA
elka.ghudial@hcltech.com
James Galvin, ANZ
james.galvin@hcltech.com
Nitin Shukla, India
nitin-shukla@hcltech.com