NEW YORK and NOIDA, India, June 30, 2026—HCLTech, a leading global technology company, today announced that its VoiceOps AI solution was recognized with the Product of the Year Award at the National Association of Broadcasters NAB Show 2026 in the Intelligent Technology category.
Designed for media, platforms and entertainment (MPE) and telecom-scale environments, HCLTech VoiceOps AI transforms how enterprises manage voice-led interactions, service operations and customer experience at scale. By applying AI-driven automation and deep observability, the platform converts every interaction into actionable insight — helping enterprises shift from reactive support models to predictive, self-healing operations.
"Congratulations to HCLTech on winning the 2026 NAB Show Product of the Year Award for VoiceOps — a solution that is redefining how enterprises communicate, collaborate and serve their customers through the power of AI," said Eric Trabb, Senior Vice President, Strategic Partnerships & Alliances, NAB Show.
“Enterprises can no longer rely on traditional operations models in an always-on, real-time world,” said Anil Ganjoo, Chief Growth Officer and Global Head of Telecom, Media and Technology at HCLTech. “This recognition underscores HCLTech’s VoiceOps AI’s ability to address the evolving needs of modern enterprises with intelligent, autonomous voice operations at scale with the ability to deliver seamless digital experiences across millions of interactions for the MPE industry.”
HCLTech continues to invest in creating multiple AI and data platforms that both optimize the entire content value chain in a media enterprise but also enable the growth of businesses through customer acquisition, artist and fan engagement, franchise management, and rights and royalty management.
Presented at the NAB Show Product of the Year Awards in Las Vegas, the awards recognize the most significant and promising new products and technologies for the year, selected by a panel of industry peers across 16 categories. For more information on HCLTech’s award-winning AI solutions, please visit: https://www.hcltech.com/ai.
About HCLTech
HCLTech is a global technology company, home to more than 227,000 people across 60 countries, delivering industry-leading capabilities centered around AI, digital, engineering, cloud and software, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Semiconductor, Telecom and Media, Retail and CPG, Mobility and Public Services. Consolidated revenues as of 12 months ending March 2026 totaled $14.7 billion. To learn how we can supercharge progress for you, visit hcltech.com
For further details, please contact:
Meredith Bucaro, Americas
Elka Ghudial, Europe
James Galvin, APAC
Nitin Shukla, India, Middle East & Africa