SINGAPORE and NOIDA, India, July 7, 2026 — HCLTech, a leading global technology company, and Neutrinos, a leader in AI-powered intelligent automation for insurers, today announced a strategic partnership to enable insurers to modernize and scale claims operations through AI-led orchestration and intelligent automation. The collaboration combines Neutrinos’ AI-driven adaptive orchestration platform with HCLTech’s global delivery, integration and transformation capabilities to address inefficiencies in the claims function.
Despite accelerating AI adoption across underwriting and policy servicing, claims operations remain heavily manual and document-intensive, often fragmented across multiple systems. This partnership is designed to close that gap by enabling connected, AI-powered claims journeys across intake, assessment, decisioning, adjudication and settlement, while integrating seamlessly with insurers’ existing technology ecosystems.
By combining Neutrinos’ AI-intrinsic adaptive orchestration platform with HCLTech’s insurance expertise and enterprise-scale execution capabilities, insurers can move beyond isolated automation initiatives toward connected, outcome-driven claims transformation. The partnership enables insurers to orchestrate workflows across the claims lifecycle, without replacing existing core systems.
“Claims are where AI can deliver disproportionate impact, but only if it is embedded across systems, workflows and operating models,” said Anubhav Mehrotra, Senior Vice President and Head of Insurance, North America at HCLTech. “This partnership with Neutrinos reflects our strategic focus on helping insurers industrialize AI, not as a point solution, but as a core capability that drives scale, consistency and measurable business outcomes across the enterprise.”
“Claims remain one of the most operationally complex functions in insurance, spanning multiple products, systems and decision points,” said Ramya Babu, Co-founder and President, US Business of Neutrinos. “Together with HCLTech, we aim to help insurers move beyond fragmented automation to AI-intrinsic execution, where workflows, decisions, data and AI agents work in concert to deliver faster outcomes, greater operational agility and a better claims experience.”
About HCLTech
HCLTech is a global technology company, home to more than 227,000 people across 60 countries, delivering industry-leading capabilities centered around AI, digital, engineering, cloud and software, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Semiconductor, Telecom and Media, Retail and CPG, Mobility and Public Services. Consolidated revenues as of 12 months ending March 2026 totaled $14.7 billion. To learn how we can supercharge progress for you, visit hcltech.com.
About Neutrinos
Neutrinos is a leader in intelligent automation, empowering insurance enterprises to harness the full potential of AI agents to autonomously execute and optimize complex business processes. Purpose-built for insurers, the Neutrinos platform is uniquely designed to manage and orchestrate all agents, not just those built on Neutrinos. Its AI-native, full-stack architecture unifies complex systems, enables cross-platform orchestration, and powers agentic and autonomous workflows. From underwriting and claims to distribution, Neutrinos brings deep insurance domain expertise, intelligent automation, and pre-built accelerators to help insurers modernize faster, boost operational agility, and deliver seamless customer experiences. Learn more at www.neutrinos.com and follow Neutrinos on LinkedIn.
For further details, please contact:
HCLTech
Meredith Bucaro, Americas
meredith-bucaro@hcltech.com
Elka Ghudial, Europe
elka.ghudial@hcltech.com
James Galvin, APAC
james.galvin@hcltech.com
Nitin Shukla, India, Middle East & Africa
nitin-shukla@hcltech.com
Neutrinos
Ashish Jha, Global