NEW YORK and HYDERABAD, India, Jan 27, 2026 — The Western Union Company (NYSE: WU) today announced the launch of its Global Capability Center (GCC) in Hyderabad, India, in collaboration with HCLTech. This state-of-the-art facility is designed to accelerate Western Union’s transformation through advanced AI-led innovation, a platform operating model and engineering excellence, reinforcing the strategic partnership between the two companies.
The center was inaugurated by Devin McGranahan, President and CEO of Western Union, alongside C. Vijayakumar, CEO and Managing Director of HCLTech and senior leaders from both organizations.
Along with the Pune Tech Center, the GCC will serve as a global hub for technology, engineering and operations, driving next-generation payments infrastructure, enhancing digital consumer experiences and building world-class capabilities. The center will leverage HCLTech’s AI-powered solutions, including AI Force™.
Speaking on the occasion, Devin McGranahan, President and CEO of Western Union, said,
“This center represents an important step in Western Union’s transformation journey and expansion in India. Through our strategic partnership with HCLTech, we are combining deep engineering expertise with advanced AI capabilities to go beyond payments, accelerate innovation and deliver seamless, secure experiences for millions of customers worldwide.”
C. Vijayakumar, CEO & MD of HCLTech, added, “This milestone marks a significant step forward in our valued partnership with Western Union. It underscores HCLTech’s strong digital, cloud and AI capabilities in accelerating business and technology transformation for financial services and GCCs. Together, we are focused on delivering measurable outcomes aligned with Western Union’s Beyond strategy, advancing a digital-first business model, expanding consumer services beyond remittances and modernizing next-generation payments infrastructure.”
About HCLTech
HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around AI, digital, engineering, cloud and software, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, High Tech, Semiconductor, Telecom and Media, Retail and CPG, Mobility and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion. To learn how we can supercharge progress for you, visit hcltech.com.
About Western Union
The Western Union Company (NYSE: WU) is committed to helping people around the world who aspire to build financial futures for themselves, their loved ones and their communities. Our leading cross-border, cross-currency money movement, payments and digital financial services empower consumers, businesses, financial institutions and governments—across more than 200 countries and territories and over 130 currencies—to connect with billions of bank accounts, millions of digital wallets and cards, and a global footprint of hundreds of thousands of retail locations. Our goal is to offer accessible financial services that help people and communities prosper. For more information, visit www.westernunion.com.
For further details, please contact:
Western Union
Amanda Demarest
HCLTech
Meredith Bucaro, Americas
meredith-bucaro@hcltech.com
Elka Ghudial, Europe
elka.ghudial@hcltech.com
James Galvin, APAC
james.galvin@hcltech.com
Nitin Shukla, India, Middle East and Africa
nitin-shukla@hcltech.com