Overview
Today water utilities are balancing aging infrastructure, climate volatility, rising energy costs, tighter regulations and increasing customer expectations, all while managing workforce constraints and fragmented data across operations and IT. The result is a constant tradeoff between reliability, affordability and resilience. In that environment, every avoidable loss, whether water, energy or time, reduces the capacity you have to serve communities and meet long-term performance goals.
HCLTech, in partnership with SmartTerra, helps utilities turn network complexity into actionable operational intelligence. Our solution, offered through Microsoft Marketplace Co‑Sell, SAP Technology Platform (BTP) and Business Data Cloud (BDC), combines hydraulic modeling, near real-time monitoring and advanced analytics to create a unified view of distribution performance. Leaders can align capital and O&M decisions to what matters most: improving service reliability, reducing break and leak risk, optimizing pressure and energy use, strengthening drought preparedness and demonstrating compliance with evidence-based reporting. Non‑Revenue Water reduction becomes a measurable outcome of this broader approach, enabling teams to locate losses faster, prioritize the highest-value interventions and verify results.
Ready to modernize distribution performance with measurable outcomes? Let’s align on your priorities, resilience, regulatory commitments, cost-to-serve and customer service and map a practical roadmap from assessment to phased deployment.
Transforming Water Networks for Real Business Impact
Utilities are actively rethinking how water networks are managed to improve efficiency strengthen infrastructure and reduce losses.
Our Non-Revenue Water solution brings digital intelligence into day-to-day operations. It enables utilities detect water loss faster, streamline operations and make informed decisions that strengthen network performance.
The outcome is smarter resource management that supports conservation, reduces waste and enables greener more efficient water systems.
Of the world’s population faces water scarcity and the numbers are rising
Of treated water is lost before it reaches consumers in many cities
Reduction in NRW can return millions of liters of water back to the system daily
Benefits
How This Solution Benefits the Global Water Ecosystem
Using advanced analytics, IoT integrations and AI-based anomaly detection, the solution helps utilities identify, localize and mitigate leaks, bursts and unauthorized consumption in real time.
It integrates with SAP and other enterprise systems to improve pressure management, demand forecasting and maintenance planning, ensuring smarter and more resilient water networks.
Through SAP BTP and Microsoft Cloud capabilities, utilities gain a unified view of their distribution system performance, cost structures and sustainability metrics, improving transparency and governance.
By helping utilities recover lost water and revenue, the solution directly contributes to the United Nations’ Sustainable Development Goal 6 – Clean Water and Sanitation, ensuring water security for future generations.
Vision AI is transforming wastewater pipeline robotics by enabling intelligent, autonomous inspection and decision-making. Integrated with robotic systems, it analyzes CCTV and sensor data in real time to detect corrosion, cracks, leaks and blockages with high accuracy, reducing human error and inspection time.
Key capabilities include:
- Automated defect detection and classification
- Real-time video analytics and risk scoring
- Predictive maintenance insights
- Multi-sensor data fusion
- Integration with asset management systems
- Safer inspection in hazardous environments