Real-time Operational Analytics and Reporting Implementation for a Leading US Telecom Provider

Client Information

A national provider of wireless voice, messaging, and data services.

Business Challenges

• Real-time visibility of service platform health
• Reporting based on identified business Key Performance Areas (KPAs)
• Real-time visibility of individual service performance

HCL Solution

Architecture for handling a large data set:

Adopt a Hadoop based Big-Data solution

• Process and persist with real-time event data in NO-SQL (Not Only SQL) database

Data Service Platform:

• Create a data service platform on top of NO-SQL
• Enable Representational State Transfer (REST) based data service platform to return as needed through a visualization layer
• Real-time Operational Analytics and Reporting Implementation for a Leading US Telecom Provider

Business Benefits

UI with mainframe like usability:

• Supports a large number of tabs and its use for individual tasks
• Provides a keyboard tab that facilitates navigation across inputs elements in the
• Webpage

Manage complex shipment/movement/container assignments:

• Offers feature rich grid controls to show entities and its associations
• Provides a Rich Tree view with a drag-drop interface