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HCL Technologies

Real-time Operational Analytics and Reporting Implementation for a Leading US Telecom Provider

Real-time Operational Analytics and Reporting Implementation for a Leading US Telecom Provider

Client Information

A national provider of wireless voice, messaging, and data services.

Business Challenges

  • Real-time visibility of service platform health
  • Reporting based on identified business Key Performance Areas (KPAs)
  • Real-time visibility of individual service performance

HCL Solution

Architecture for handling a large data set:

Adopt a Hadoop based Big-Data solution

  • Process and persist with real-time event data in NO-SQL (Not Only SQL) database

Data Service Platform:

  • Create a data service platform on top of NO-SQL
  • Enable Representational State Transfer (REST) based data service platform to return as needed through a visualization layer
  • Real-time Operational Analytics and Reporting Implementation for a Leading US Telecom Provider

Business Benefits

UI with mainframe like usability:

  • Supports a large number of tabs and its use for individual tasks
  • Provides a keyboard tab that facilitates navigation across inputs elements in the
  • Webpage

Manage complex shipment/movement/container assignments:

  • Offers feature rich grid controls to show entities and its associations
  • Provides a Rich Tree view with a drag-drop interface

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We will treat any information you submit with us as confidential.

We will treat any information you submit with us as confidential.