Real-time Operational Analytics and Reporting Implementation for a Leading US Telecom Provider
Client Information
A national provider of wireless voice, messaging, and data services.
Business Challenges
- Real-time visibility of service platform health
- Reporting based on identified business Key Performance Areas (KPAs)
- Real-time visibility of individual service performance
HCL Solution
Architecture for handling a large data set:
Adopt a Hadoop based Big-Data solution
- Process and persist with real-time event data in NO-SQL (Not Only SQL) database
Data Service Platform:
- Create a data service platform on top of NO-SQL
- Enable Representational State Transfer (REST) based data service platform to return as needed through a visualization layer
- Real-time Operational Analytics and Reporting Implementation for a Leading US Telecom Provider
Business Benefits
UI with mainframe like usability:
- Supports a large number of tabs and its use for individual tasks
- Provides a keyboard tab that facilitates navigation across inputs elements in the
- Webpage
Manage complex shipment/movement/container assignments:
- Offers feature rich grid controls to show entities and its associations
- Provides a Rich Tree view with a drag-drop interface