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HCL Technologies

Business Excellence Redefined - Platform Transformation for a Telecom Giant

Business Excellence Redefined - Platform Transformation for a Telecom Giant

A leading telecom service provider in the US, offering wireless, voice, messaging, and data services to more than 308Mn customers was experiencing fierce market competition in terms of activation and product launch times. The client was also unable to launch new plans and services quickly and partner on-boarding was slow and complex.

HCL’s platform driven transformation helped the service provider realize 40% in cost savings through improved business processes.

HCL designed and built a next-generation micro-services based commerce platform using Elastic Path, TIBCO, and APIGEE. HCL’s offering delivered quantifiable benefits for the client and helped streamline processes through channel integration.

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